Join our community.
Were recruiting for our Customer Service Specialist team in Belfast with a starting salary of £23,036 along with an additional £500flexible benefit.
?We dont require previous experience. We will provide you with a comprehensive fully paid training program (up to 16 weeks) to ensure that you feel confident and set you up for long-term success in your role. During this time, you will have a chance to meet and engage with your colleagues which will make your journey even more satisfying.
You will be the first point of contact for Mortgage Customers and accountable for progressing and tracking initial enquiries through to proceeding with an application, ensuring our customers have a great experience and understand the next steps.
As this is the initial role in Mortgage Telephony, joining our team will allow you to gain experience and insight to support your progression into the other Telephony based roles.
The difference youll make:
1. Determining customer eligibility for mortgage product options, completing key checks and referring customers through to a Mortgage Relationship Manager or Mortgage Advisor, providing a seamless application process
2. Adhering to all quality and control procedures ensuring the delivery of an excellent customer experience
3. Determining and maximising ...