Assistant Operations Manager £60k Basic salary £3,600 Car allowance £10k Annual Performance Bonus £3k Welcome bonus £1000 Recommend A Friend Bonus About us Inspire provide residential care and support to children and young people between the ages of 3-18 years with a range of needs, such as learning difficulties, complex health needs, physical disability, attachment disorders and life-limiting conditions. We hold the belief that no child should be disadvantaged by their medical conditions and that all our children are an integral part of the wider community. We offer our young people life affirming opportunities to participate in activities, celebrations, life events ,education, family contact and their own care planning. The average length of stay is currently 8 years and therefore continuity and a sense of belonging are important for our children. At the absolute core of our ethos is our commitment to support our amazing children and young people with their unique needs. We seek to fulfil their potential, promote their rights and encourage their dreams. Put simply, we want our young people to lead the very best lives they can. Inspire is part of the CareTech Family. Established in 1993, CareTech is a leading nationwide social care provider delivering a package of high quality, individually tailored care and support solutions to children, young people, and adults across the UK. Inspire are currently embarking on a significant period of growth in line with our ambitious plans and thus we are seeking a candidate who shares our vision and child centred thinking. About the Role The Assistant Operations Manager has responsibility for the oversight and management of the residential services within an identified region. This includes the quality assurance of all statutory and legislative standards pertaining to operational compliance. You will have responsibility for managing to a budget and ensuring high standards of Leadership & Management. With your management colleagues you will ensure we provide the highest quality care for children and achieve excellent care outcomes. Your overall focus is to ensure our homes deliver an outstanding service, are manned by professionally trained staff, are on budget, provide nurturing environments and are a home away from home for our vulnerable young people. It should be noted that all the homes within Inspire are rated ‘Good or Above’ by Ofsted. We believe that this opportunity at Inspire offers an excellent opportunity for a developing senior manager to contribute to a thriving community of children and staff, whilst gaining the skills that will underpin their professional growth and development. Before interview, we'll arrange an informal discussion with our Service Director who will be happy to provide you with a deeper understanding of the role and its expectations. In your new role you will: Ensure the operational management of the delivery of care and services including the environments. Provide Line Management support and supervision to Home Managers. Where there is a Home Manager absence/vacancy, to provide appropriate management support as necessary to ensure consistency of operations. Ensure all staff adhere to organisational policies and procedures and relevant legislation and statutory guidance. Work to the strategies, budgets and plans agreed within the organisation. Contribute towards the conduct of regular evaluation of progress against service and wider organisational development plans. Work in conjunction with other members of the Inspire Senior Management team as well as with the wider CareTech Management team, in support the quality of service delivery across the whole group. Ensure that each children’s home under your responsibility meet and exceeds the standards and expectations contained in its Statement of Purpose as well as fully complying with Ofsted requirements and recommendations. Lead on all safeguarding matters. Ensure the safety of all children and staff, and that safeguarding practice, procedures and recording meet all current requirements and expectations. Work with the Service Director and Referrals to meet agreed admissions and placement targets. Ensure that effective placement plans, risk assessments, education and health care plans, and all other relevant documentation, are in place for resident children. Support the process of establishing and maintaining a stable, competent and motivated staff team in all of our homes. This will include completing management investigations and disciplinary hearings as and when required. Carry out training needs analysis for the region and participate in planning and delivery of the Inspire training programme. You will ideally have: Experience at a senior management level within the care sector – exceptional managers looking to progress will be considered Experience of managing and developing others within a changing and fast-moving culture and environment Experience of working with children and young people who live in a residential service. Level 5 Leadership and Management for Care Services Equivalent Management qualification Skills of managing and leading others Able to engage staff and young people Knowledge of policy and practice in relation to equality and anti-discrimination Knowledge of how to drive change, to promote change - including how to manage and motivate others within this service Knowledge of relevant legislation, compliance and good practice initiatives Able to meet targets and deliver results within competing demands and time pressures Able to present information in a logical and appropriate manner to a range of stakeholders Benefits As part of this role, we offer a range of specialist training programmes to support you in your work and invest in your professional development. These include: Competitive salary 2 week paid induction programme Dedicated learning and development programmes Access to a wide range of free online courses for all staff on a variety of topic Free DBS check Free parking Refer a friend scheme’ reward system – earn £1000 per referral Pension scheme Annual Employee Awards Evening Employee recognition schemes CareTech Foundation- Opportunity to apply for family & friend’s grants