Description
Technical Skills:
Proficiency in SQL: Essential for database management and troubleshooting.
Understanding of Oracle E-business Suite: Familiarity with modules like Service Contract, Install Base, and Advanced Scheduler.
Experience with Fusion Middleware: Knowledge of integration tools and Middleware solutions.
Troubleshooting Skills:
Ability to diagnose and resolve technical issues related to Oracle applications and Middleware.
Experience in gathering logs, analysing performance issues, and applying fixes.
Work History:
Typically, 2-4 years in application support, particularly with Oracle products.
Experience in customer support roles, incident management, and problem resolution is highly valued.
Communication Skills:
Strong verbal and written communication skills to interact effectively with clients and team members.
Ability to document processes, resolutions, and knowledge articles clearly.
Interpersonal Skills:
Excellent problem-solving abilities and a customer-centric approach.
Ability to work collaboratively in a team environment and across different regions.
Skills
* Application support
* Sql
* Oracle
* ESB
Job Title: Oracle Application Support Engineer/Analyst
Location: Birmingham, UK
Rate/Salary: .00 GBP ...