We are now looking for an Admissions Manager to join our busy team in HIC on a 12 month fixed term contract.
The Admissions Manager will have a significant impact on the future growth of student numbers at HIC and the successful candidate will play a key role in establishing the college’s admissions function as a leader in customer service. The Admissions Manager will be required to role-model and instil the work ethic in others required to deliver a gold standard customer service for key stakeholder groups.
The Admissions Manager will also be required to establish strong links with Hertfordshire University’s admissions team members to ensure strong working relationships. The Admissions Manager will be responsible for managing and leading a core team of members of admissions staff plus additional temporary members of staff during peak periods of activity.
Admissions Manager Duties:
1. Review entry requirement (with Partner University)
2. Receive new applications to study at Navitas colleges and assess for completeness
3. Manage the issuance of offers to prospective students, and manage borderline cases to the College
4. Interview students as required
5. handle on the ground complex student and agent enquiries
6. Develop excellent Partner University engagement with their admission and compliance teams
7. Contribute, as necessary, to problem solving issues raised by agents
8. support visa documentation and verification (with Partner University)
9. Contribute, as necessary, to the alignment of system interaction
10. As appropriate, provide visa information/sign-posting for students
11. Lead CAS and visa issuance through the Partner University according to the various different processes and requirements of the Colleges and their partner universities
12. As appropriate, engage with regulatory bodies
13. Contribute to the creation and quality assurance of student records creation (data entry and comms) in Navigate and the University Record systems
14. proactively seek missing information if required
15. liaise with applicants and agents to collect the necessary documents to assist students in their visa application process
16. Assess student’s financial situation, in line with UKVI requirements
17. Support the College teams in other student-related activities, such as enrolment and orientation activities
18. Assist in the preparation of monthly reports on admissions issues and trends inclusive of recommendations
19. Maintain confidentiality at all times regarding college information and student files
20. Carrying out other duties that may be reasonably required
21. Work with colleagues on process improvement tasks and projects as required.
Admissions Manager Requirements:
22. A good honours degree, or equivalent, or significant and relevant work experience
23. Line management experience
24. Experience of working in an international admissions education setting
25. Proven ability as a team player
26. Experience working towards and achieving targets
27. The ability to influence others and negotiate change
28. Flexible attitude to work including a willingness to work weekends and evenings in support of student and administrative activities
29. Creative thinking processes
30. Strong verbal and written English language communication skills
31. Effective interpersonal skills, interacting with a variety of cultural and ethnic stakeholder groups, including senior staff within partner University
32. Confident with Microsoft Office and creating reports
33. Strong organisational skills
34. Demonstrate basic knowledge of equal opportunity, equity and workplace health and safety principles
35. Proactive work habits
36. Previous experience in an education/visa/immigration/ customer role
Admissions Manager Benefits:
The Navitas Group offers outstanding long-term career opportunities within the UK and abroad, and is value driven and an equal opportunity employer. HIC Reserves the right to fill the position by invitation.
About the Company:
Navitas is one of the world’s largest and most successful education providers, offering life-changing study opportunities to tens of thousands of students and professionals every year. With 120 institutions in 31 countries and thousands of staff based throughout the world, Navitas is a truly global entity and provides outstanding career opportunities to ambitious, talented, and motivated people.
If you feel you are suitable for the Admissions Manager role then please, apply now!