Complex Care Coordinator - Complex Care Support Team
Alder Hey Children's NHS Foundation Trust
This is a 12 month fixed term contract for a practitioner (RGN or AHP) to join the Complex Care Support Team who are proactive in supporting Children with Medical Complexities across the Trust. It will be a varied role; looking to address the non-medical barriers to discharge that this complex cohort of patients face and will need an enthusiastic, innovative and problem solving applicant who will be able to support and represent the team both internally and externally across the region and nationally.
The team aim to support the complex patient's journey through Alder Hey and are child, young people and family focused, ensuring that this complex cohort of patients get the optimum support to guide them through their patient stay in Alder Hey and back to their homes and beyond into adult services with care and coordination.
Main duties of the job
* To be a team member within Alder Hey's Complex Care Support Team providing a substantial contribution to the clinical work of the team: including accepting, prioritising and assessing referrals of children and their families. Providing assessment, Complex Discharge planning arrangements, review and evaluation for children and young people with medical complexity throughout the Trust.
* This role will require the post holder to provide clinical care co-ordination of complex discharge pathways, whilst working collaboratively within a wider multi-organisational team. You will work to developing processes as part of a co-produced service. The post holder will require a working knowledge of commissioning processes.
* You will work in partnership with other health professionals, parents, carers, education and other service providers to ensure a child centred approach to discharge planning.
* In addition, they may provide consultation to professionals from other services and participate in service development.
* To provide cover to other areas of service as necessary to support other members of the team.
* To provide clinical management and oversight of complex care arrangements for patients preparing for adulthood on both an inpatient and outpatient basis.
About us
As one of Europe's biggest and busiest children's hospitals, at Alder Hey Children's NHS Foundation Trust, we treat everything from common illnesses to highly complex and specialist conditions. In addition to our main hospital site, we offer paediatric services at a number of community sites and hold local clinics across Merseyside, Cumbria, Shropshire, Wales and the Isle of Man. We also provide specialist inpatient care for children with complex mental health needs in our recently relocated and newly opened state of the art facility.
Alder Hey has a thriving research portfolio and leads research into children's medicines, infection, inflammation and oncology. We are becoming recognised as one of the world's leaders in children's healthcare and research. We contribute to public health, lead cutting-edge research and teach the next generation of children's specialists. Alongside this is our Innovation Hub, a dedicated space where clinicians and industries can come together to create new products and technologies.
We know that a children's hospital is different and that our job is more than just treating an illness. To us, every child is an individual. As well as giving them the very best care, we set out to make them feel happy, safe and confident as they play, learn and grow. At Alder Hey we are here to look after a child and their family and that includes mums, dads, brothers and sisters.
Job responsibilities
Clinical
* To function as an autonomous senior member of the MDT using experience and knowledge of specialist pathways, out of hospital provision as well as needing to influence discharge decisions.
* Complete comprehensive, holistic assessments for patients with complex health needs using a range of assessment techniques and knowledge of the systems within health and social care.
* Interpret assessment outcomes into meaningful formulations of needs and problems that are understandable to the patient, their carers and the wider multi-disciplinary team enabling joint decisions about future management and potential delivery options.
* Being able to recognise and respond effectively to safeguarding issues, adhering to Alder Hey policy and procedure.
* To communicate to the client and family, knowledge of therapeutic processes, confidentiality and available options involved in their assessment and care plan, to enable them to engage appropriately from a position of informed consent. This will sometimes include communication about highly sensitive material and outcomes.
* Utilising analytical skills, specialist knowledge and experience provide a comprehensive assessment and formulation of the presenting problem taking into account the child's educational attainment, chronological/ developmental stage, inner world/ emotional wellbeing, the mental health of the child's parents, the family dynamics and environment, and the broader social context including school.
* Undertake with supervision/consultation, case management of cases of some severity, risk and complexity, co-ordinating multi-disciplinary inputs and working in partnership with other agencies where appropriate.
* To adopt a client centred and sensitive approach to care, collaborating with children, parents and / or carers and education staff in all aspects of the discharge process.
* Participate and where appropriate lead on defined home visits/home care plans with the MDT as part of pre admission, discharge planning and post discharge support.
To participate in team meetings and multi-disciplinary meetings as required occasionally being required to assertively represent the outcomes of assessments and where appropriate challenge the views of other professionals on the basis of the evidence and reasoned views arising from assessments undertaken by the post holder.
Person Specification
Essential and Desirable
* Relevant professional registration for example; RGN, Social Worker or OT.
* Experience of working with Children with Medical Complexities with complex discharge planning arrangements.
* Able to build strong collaborative relationships with Internal and external clinical leaders and professional staff groups.
* Experience of transition/Preparing for adulthood and complexities that may face for CYP with medical complexities.
* Proven knowledge of Safeguarding procedures.
* Able to build strong collaborative relationships with Internal and external clinical leaders and professional staff groups.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Alder Hey Children's NHS Foundation Trust
Address
Alder Hey Children's NHS Foundation Trust
Alder Hey Children's NHS Foundation Trust
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