Role Overview
This role works at the operational and executional level supporting the regional HR Advisory team to execute employee lifecycle processes across multiple client groups, locations and business stakeholders.
Role Responsibilities
Business Support
1. Support the delivery and implementation of HR initiatives
2. Assist the regional HR Advisory team with their client groups people matters across the employee lifecycle
3. Participate in initiatives, to improve culture and employee engagement at regional level and ongoing reinforcement of initiatives
4. Respond to general advisory queries from the business and the HR Operations team
5. Conduct exit interviews and produce regular reports and analysis
Employee Relations
6. In conjunction with the regional HR Advisory and ER teams, support Employee Relations cases, ensuring adherence to group policy and local requirements
7. Support the management of short and long term absences, seeking specialist advise as appropriate and initiate Occupational Health and Permanent Health Insurance process in accordance with policy
8. Support the HR Advisory team in managing Flexible Working Arrangement requests, capability matters, and redundancy processes, ensuring action taken is in accordance with group policy and local requirements
Talent
9. Assist HR Advisory team with the management of the organisation’s talent lifecycle process – talent and succession, development planning, calibration process, promotion and progression and annual performance review
HR Analytics
10. Produce ad-hoc reports as required by the team and client groups
11. Manage Equality Commission reporting for annual monitoring requirements, ensuring timely and accurate collation of data.
General
12. Play an active role within the team environment, working collaboratively with HR COEs, sharing knowledge and business insights to facilitate joined up HR execution
13. Proactively and collaboratively partner with HR Operations to ensure first class business service delivery. Act as the main liaison between the HR Operations and Advisory teams
14. Support the wider Advisory team in responding to general queries, administration where required and tracking and analysis, policy and procedural reviews
15. Gain knowledge of legislative changes impacting employees in regional jurisdiction
16. Perform other duties as assigned by HR management
Experience / Competences
Essential
17. Exceptionally strong communicator, able to adapt style to suit audience and extract key messages to deliver high-impact communications
18. Role models teamwork and partners well to achieve common goals, building effective working relationships
19. Knowledge of Northern Ireland’s Equality Commission reporting is preferable
20. HRIS experience, ideally Workday
21. Proven administrative, planning and organisational skills
22. Ability to demonstrate discretion and confidentiality
23. Proficient in the use of Microsoft Office: Word, Excel and Outlook
Desirable
24. Experience of working in Professional Services
#LI-Hybrid #LI-ASO