Join a team with a bold mission at Swindon & Gloucestershire Mind, we are dedicated to reshaping the landscape of mental health and emotional wellbeing in our community. We believe in empowering individuals with opportunities for a richer life. As Service Lead, you will play a pivotal role in achieving this vision by working closely with the Service Manager and Senior leadership team to co-lead and develop The Junction service.
The Junction is an out of hours service, open 365 evenings a year, to support and assist individuals experiencing a mental health concern. The aim is to alleviate the need for people in the Swindon locality to access A&E acute mental health services and primary care GP services unnecessarily by managing the presenting symptoms/mental health crisis along with the triggers and context for that crisis.
What You'll Do:
- Innovation and Empowerment: Channel your passion into providing evidence-based interventions, elevating the mental health and emotional well-being of the people we serve, while opening doors to life's possibilities.
- Effective Partnerships: Ensure effective and appropriate communication with all individuals, staff, community agencies and partner organisations.
Why Join Us:
Impact Matters: Join a team where your work directly transforms lives and contributes to a healthier community.
Personal Growth: We offer professional development opportunities that will enrich your career and help shape the future of mental health services in Swindon.
Collaborative Culture: Work alongside like-minded individuals who share your passion for making a meaningful impact.
Key Responsibilities:
1. Deliver Person-Centred Support to People Accessing S&G Mind
* Support people using The Junction service to reduce their levels of mental distress.
* Support individuals to improve their own physical and mental wellbeing.
* Recognise and provide support to individuals overcoming barriers to community inclusion.
* To provide flexible support based on individual need and preferences, enabling individuals to make informed decisions and choices.
* Welcome individuals who have been referred to the service; providing a calm environment, ensuring any heightened situations are de-escalated effectively.
* Work in a 1:1-person centred way to improve individuals physical and mental wellbeing and creating a clear plan forwards using the 5 ways to Wellbeing model.
* Work collaboratively and sensitively with individuals, with a range of mental health needs to develop skills to manage their own health, in accordance with their personal recovery plan.
* Actively promoting and using approaches which are affirming, build on strengths, identify past positive experience and success.
* Promote the rights of individuals by recognising differences and acting in accordance with the relevant legislation, recognising and reporting discriminatory behaviour, and taking appropriate action.
2. Effective Partnerships and Collaboration
* To maintain and develop professional links with all external agencies, enabling effective signposting
* To promote a person-centred service, building effective communication with all individuals, partnership organisations and others.
* To work closely with care coordinators and other professionals within the NHS Swindon mental health teams, supporting people who have been referred via NHS.
* Work with and support families, carers and significant others who are supporting the person experiencing a mental health crisis.
3. Expertise and Risk Management:
* Effectively manage risk and supporting positive risk taking.
* Conduct investigations in line with relevant policies.
4. KPI s and Data Excellence
* To effectively record and evidence outcomes.
* To meet a number of wellbeing plans set as monthly targets by manager.
* To meet a number of reviews set as monthly targets by manager.
* Collect relevant data for performance tracking and reporting.
* Maintain accurate, confidential records using electronic systems.