Administrator
My client is looking for a candidate who enjoys providing a high level of customer service, intertwined with good interpersonal, organisational skills and a professional manner. They are looking for an individual who has strong administration experience that will enjoy being part of a close-knit team.
Responsibilities will include:
* Manage incoming calls deal with supplier/customer queries and escalate where appropriate
* Greet walk in customers, assist with queries and problem solve where necessary
* Develop and maintain customer and supplier relationships, demonstrating a friendly and helpful manner
* Update customers on a regular basis with regards to their orders
* Maintain customer records on databases
* Logging quotation enquires
* Represent a positive image of the company and its brand at all times
Skills and Experience
* Strong IT skills required
* Outstanding communication and customer service skills
* Team player with flexible attitude; is willing to ensure customer satisfaction
* Must be comfortable working independently and making minor decisions without direct supervision
* Organisation and attention to detail is essential
* Flexible approach - multitask and be flexible in all areas of the role
Candidates must be residing and eligible to work in the United Kingdom, we will not accept oversea applications.
* Monday - Friday 9.00am - 5.00pm or 8am – 4pm
* This role would be suited to an individual that lives locally
* The start date for the role would be January 2025.
Job Type: Full-time
Pay: £25,000.00-£28,000.00 per year
Benefits:
* Casual dress
* Company events
* Company pension
* Employee discount
* Free parking
* On-site parking
Schedule:
* Monday to Friday
Education:
* A-Level or equivalent (preferred)
Experience:
* Customer service: 1 year (preferred)
* Administrative experience: 1 year (preferred)