Service Manager Opportunity – Pinetree Lodge Are you ready to lead and inspire a dedicated team while making a positive difference in dementia care? We're thrilled to offer an exciting opportunity for a Service Manager at Pinetree Lodge About Pinetree Lodge Pinetree Lodge specialiSes in supporting older adults with dementia who experience behaviors that challenge due to this organic brain condition. Our experienced team of Registered Nurses and Support Workers, guided by Clinical Leads, provide person-centered therapeutic interventions to promote safety and enhance quality of life. We are passionate about empowering individuals with dementia to lead fulfilling, meaningful lives. With the right support, this can be a reality for everyone. About the Role As Service Manager, you will provide leadership to the Clinical Lead, Operational Support, and Administrator, ensuring they are equipped with the guidance, training, and supervision needed to excel. Your responsibilities will include: Managing resident needs to ensure all services are person-centered, dignified, and meet quality standards. Leading your team in deploying resources effectively to achieve goals. Monitoring and managing budgets to maintain financial sustainability. Overseeing audits, standards, and investigations to maintain consistent, high-quality care. Ensuring best practices are evidence-based and aligned with high-quality care standards. Managing both the residential and community outreach offerings to deliver exceptional service. About you You’ll bring a wealth of experience and knowledge to this role, including: NMC Level One Registered Nurse (RMN, RGN, RNLD) qualification. Eligibility for CQC Registered Manager status. Substantial experience in team management, HR processes, and achieving performance targets. Proven expertise in working with CQC guidelines, audits, and inspections. Significant experience in managing budgets and improving processes. A deep understanding of dementia care, mental health challenges, and complaints management. What we offer in return We are proud to have been recognised and certified as a Great Place to Work, which speaks volumes on how much we value our staff members. In return for the hard work and dedication from our teams, we offer the following benefits: 30 days annual leave plus bank holidays (rising to 32 days at 5 years’ service) and the option to purchase or sell day Enhanced pension Funding available to complete level 5 management qualification Wagestream - ability to release earnings, giving you instant access to your pay Vitality Wellbeing Programme including Employee Assistant Programme, GP and priority physiotherapy access and shopping discounts with the opportunity to sign up for a Blue Light Card Enhanced life assurance scheme, payment being three times your annual salary Plus, many more great benefits on offer Here at Everyturn Mental Health we champion equality, diversity and inclusion within the organisation by ensuring our opportunities are open to all and our approach is inclusive. We positively encourage applications from candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion/belief, marital status, or pregnancy/maternity. We welcome you to be yourself at work and have a range of Colleague Networks for members and allies of the LGBTQ; Black, Asian and minority ethnic; menopause and neurodivergent communities. In order to streamline our recruitment process, once we have received a sufficient number of applications, we reserve the right to expire vacancies, so please submit your application as soon as possible.