Resident Liaison Officer / Tenant Liaison Officer Opportunity!
Based in Wisbech office or Grantham office
Social Housing Planned Maintenance
My client - your future employer - ticks all the boxes:
* Excellent reputation as a professional, considerate and caring contractor who always deliver
* Privately owned company who actively embrace and cultivate their family culture
* Leader in the market - winning many long term contracts
* Over 40 years' experience, financially stable
* Regional contracts - keeping employees close to home
* Very Competitive salaries with paths for career progression
What they need from you:
* Previous experience as a Resident Liaison Officer or Tenant Liaison Officer working on Housing Association or Local Authority Housing Planned Maintenance Contracts.
* An excellent ability to liaise with residents and provide first class customer service, addressing their concerns and facilitating smooth project execution with minimum disruption.
* Maintain efficient and prompt communication channels between the site team and residents.
* Good administration ability to log queries, monitor repairs works and schedule works in coordination with the Contracts Manager and Surveyor.
Skills:
* Excellent communication, organisational and interpersonal skills.
* Strong problem-solving abilities and attention to detail.
* Ability to work independently and as part of a friendly team.
* Knowl...