As a Domestic Support Worker, you would be working as part of a small and friendly team within Tukes. Your job would be to maintain a high standard of cleanliness at all times throughout our Acute sites.
Although generally based on one site, there will be a requirement to work in other areas within the organisation covering annual leave or unexpected eventualities.
The role will suit a person who has experience of working in a hospitality or care environment with a friendly, adaptable attitude and enjoys the variety this role offers, depending on the needs of the business.
We are recruiting for a 12-month fixed-term contract comprising of 5 x 5-hour shifts per week with alternative weekends for which the relevant Agenda for Change enhancements will be paid.
Should the position become permanent in the future, the successful applicant will have the opportunity to apply.
Main duties of the job
The Domestic Support Worker will be expected to work as part of a domestic team in achieving and maintaining high infection control standards in all inpatient facilities. These results are instrumental to the role and contribute to CQC standards.
The Band 2 Domestic Support Worker will ensure daily communication between the team is recorded, cleaning cupboards kept clean and well maintained, and any minor problems dealt with in a timely manner.
Domestic Support Workers will be responsible for ensuring sites are of hospital standard, recording and reporting issues to the Domestic Team Supervisor.
There may be occasions when it is necessary to assist in the smooth operation of the laundry function (training will be required for this), which includes the laundering and ironing of all non-personal items associated with the inpatient facilities, and other items requested.
It is essential that the post holder is flexible in both hours and travel as there will be occasions when you will be required to work on different sites for the needs of the business, including Navigo House and Gardiner Hill caravan.
About us
Hello! We are Navigo. We look after North East Lincolnshire's mental health and well-being, an award-winning social enterprise that provides mental health services to the NHS and beyond.
The whole basis of our work is to deliver services that we would be happy for our own family to use.
We offer a range of mental health services, including acute and community facilities as well as specialist support such as outstanding older adults inpatient services, rehabilitation and recovery community mental health, and an outstanding specialist eating disorder facility.
Ranked as one of the top UK companies to work for, we feature in the Best Companies top 100 large company list. As a social enterprise, we do things a little bit differently and have also developed income-generating commercially viable businesses that provide training, education, and employment opportunities including Grimsby Garden Centre.
Working at Navigo is not like working anywhere else. Lots of places say that, but we really mean it. We like to work with forward-thinking people who want to make a difference. Come and Join us!
Please note: Whilst we value all applications, if we believe an application to be AI-generated, we will use a checking tool and may reject any application that has been automatically generated.
Should you require any assistance in completing this application due to a disability or other needs, please contact navigo.recruitment@nhs.net
Job responsibilities
The post holder will undertake a wide range of duties in relation to domestic services on both acute and community sites within various Navigo locations operated by TUKES. It will also be the post holder's responsibility to ensure that any additional requests from the sites are dealt with efficiently and effectively whenever possible. Some of the sites provide direct patient services, and it is therefore essential you conduct yourself in a friendly, efficient, and approachable manner.
They will play an essential part in Tukes Domestic Service team, and together the team are the first point of contact for Staff and Managers to ensure standards and expectations of Navigo are always maintained.
The Domestic Support Worker will be expected to attend and meet Navigo mandatory training standards and any other training as required.
The post holder should be confident in dealing with minor problems on the site should they arise, reporting any issues which may escalate to the Domestic Team Supervisor.
This is one of many key services we deliver; you will be expected to work professionally as part of the bigger team which is Navigo. Together you will be contributing towards an efficient and high standard of cleaning to the acute sites of Navigo to ensure CQC standards are met by focusing on the direct needs of our staff, service users, and visitors.
You will provide support for meaningful occupation of time and work placement training to assist in the development of our service users, with the guidance of Tukes navigation Support Workers and peer support promoting the provision of a reliable, high quality, flexible, proactive training provider for our members suitable to their needs.
The role is instrumental to the success of the whole of the TUKES team to ensure that the ethos of TUKES can reach its full potential as part of a bigger picture. Domestic support workers, catering services, vocational training, employability services, and One Front Door Tukes Support will together work to provide the support our service users require enriching their experience of working within TUKES.
Person Specification
Experience
* Domestic Experience
* Working Knowledge Ordering and Stock Control
* Working within a hospital/mental health environment
* Team Leading qualification or equivalent experience
* Working knowledge of healthcare facilities
Qualifications
* General education
* General IT experience
* First Aid trained or willing to work towards if required by area of service
* Manual Handling
* Respect trained or willing to work towards
* COSHH Knowledge
Skills & Attributes
* Ability to work to high standards within restrictive timescales
* Excellent customer service skills
* Good attitude and approachable
* Flexible approach to working environment
* Willingness to undertake further training as required
* Demonstrate an understanding of the needs of people with mental health problems
* Ability to work under pressure and be able to prioritise/meet deadlines
* Ability and willingness to undertake other duties within area of competence
* Demonstrates self-confidence and good attitude
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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