Our client is an independent broker offering both commercial and personal insurance solutions to customers. They pride themselves on the service they offer and are very customer focused. They have a friendly and supportive culture and offer professional development and training. We are looking for a Personal Lines Account Handler to join the Personal Lines team based in the local office in Middlewich. This is a full time, permanent post with a competitive salary of up to £26,000– dependent on experience. This is a Monday – Friday role with no evenings and weekends but there is free parking available on site. The successful candidate will be responsible for providing advice and managing the service delivery to existing Personal Insurance customers both in person and over the phone. They will also maintain retention of renewals to achieve company income targets and provide support to clients in all aspects, in accordance with company procedures and regulatory requirements. The successful candidate must have; Previous experience within Personal Lines insurance or similar Open GI experience desirable Knowledge of personal lines products and the insurance market The ability to work under pressure Excellent administrative skills and background Passion for customer services and professionalism Excellent communication skills Self-motivation The ability to work as part of a team Organisational skills In return you can expect a competitive package, full investment in your professional development and future career opportunities. Elite Staffing Solutions are acting as an Employment Agency on this vacancy