Job Description
Telecoms Service Billing & & Reporting Manager
Location: Redhill; Surrey (Hybrid or On-site, 6-8 Days per month remote, the rest onsite in Redhill, Surrey; Please note: full-time onsite during the probation period)
Employment Type: Full-time
Salary: Competitive, based on experience
About the Role:
We are seeking a detail-oriented Billing & Reporting Manager to lead the telecoms service billing and reporting functions within a dynamic and fast-paced environment. The successful candidate will manage all aspects of the monthly billing cycle, ensure accuracy in data processing, and provide critical reporting insights using Excel and/or SQL.
This role requires strong analytical skills, a deep understanding of billing processes in telecoms, satellite, or related industries, and the ability to optimize workflows for efficiency and accuracy. You will work closely with internal stakeholders, suppliers, and customers to ensure smooth operations.
Key Responsibilities:
1. Oversee the entire telecoms service billing process, from data validation to invoice issuance.
2. Ensure the accuracy and integrity of billing systems and databases.
3. Process activations, deactivations, and changes to service packages while maintaining compliance with company policies.
4. Monitor and resolve billin...