We are seeking a talented individual to join our Risk Management team at Marsh. This role will be based in Norwich. This is a hybrid role that has a requirement of working at least three days a week in the office.
This is the perfect role for someone with a background in corporate or commercial insurance having worked in a Handler/Broker type role previously looking to join an established, market leading insurance broker. Other corporate/commercial based experience such as Underwriting may be considered, as well as candidates with transferable skills, who are wanting to start a career within Insurance.
The successful candidate will join an established and client-focused broking team and get to work on a variety of niche insurance policies. This will provide a platform to build on existing knowledge and an opportunity to learn new skills in a continuous improvement environment.
We will rely on you to:
* Work with Account Executives to service existing or new clients by leveraging strategy information and managing contract reviews and midterm changes.
* Work on all aspects of account management and service delivery to clients, ensuring client needs are identified and met in line with agreed service standards.
* Manage all day-to-day queries, renewals, amendments and mid-term adjustments for a number of our larger accounts.
* Build and maintain relationships with clients, prospects, client teams and producers to provide best in class service and drive growth.
* Offer technical support for complex or high-priority relationships when needed to ensure relationship satisfaction and maintain a mutual internal and external understanding.
* Serve as a client contact for day-to-day needs and answer standard or more difficult client questions to improve the client experience.
* Develop a detailed understanding of changing market conditions and understand and comply with all compliance, professional and transparency standards to better serve clients.
What you need to have:
* Previous experience within a similar role within commercial or corporate insurance is preferred but not essential.
* Excellent organisational skills and attention to detail with the ability to manage multiple tasks simultaneously.
* Proficiency in Microsoft Office Applications.
* Strong written and verbal communication skills.
* Confidence to advise and negotiate.
* The ability to build, manage and develop relationships.
What makes you stand out?
* Corporate Account Handling experience with larger clients.
Why join our team:
* We help you be your best through professional development opportunities, interesting work and supportive leaders.
* We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
* Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.
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