Job summary This is a complex care support worker role within the Libertatem Healthcare Group, a provider of high-quality care and support services. The role involves providing flexible, rewarding work as part of a bank care team, assisting clients with a range of complex needs, such as brain injury, cerebral palsy, or spinal injuries. The successful candidate will have the opportunity to work across various client packages in the South Wales region, ensuring continuity of care. Main duties of the job As a Complex Care Support Worker, you will be responsible for supporting and engaging with personalized routines, including the use of hoists, completing daily living activities such as personal hygiene and mobility, administering medication and monitoring health conditions, providing emotional support and companionship, and maintaining accurate records of care provided. You will collaborate with healthcare professionals and family members to ensure comprehensive care for the clients. About us Libertatem Healthcare Group is a national provider of care and support services, with a focus on delivering the best possible care and support for clients who have sustained personal injuries or suffered from medical negligence. The organization is dedicated to promoting independence, communication, and providing its employees with the tools to achieve the highest standards of care. Date posted 10 April 2025 Pay scheme Other Salary £14.50 to £17 an hour Contract Bank Working pattern Flexible working Reference number 1274725960 Job locations Libertatem Healthcare Group Wokingham RG41 2PY Job description Job responsibilities Come join our bank care team – Help make a difference We have an opportunity for support workers looking for flexible, rewarding work in a supportive team. As part of our bank care team you’ll be able to pick up work when available and when/where suits you across several of our clients in the South Wales region, providing them with an excellent continuity of care. Due to our clients support needs, successful candidates will ideally have previous experience working with complex needs, brain injury/cerebral palsy or spinal injuries though this will not be essential. However experience working in care or with similar need is and training will be provided so that you are able to work across any of the packages in the region. Pay: Dependent on package (ranges from £14.50 - £15.00 weekdays and £15.50 - £17.00 weekends) Hours: Flexible, what and where works for you. Key Responsibilities: The Libertatem Healthcare Group (part of Sonderwell) was established to provide the very best levels of care and support for clients who have sustained personal injuries or suffered from medical negligence. Operating on a national basis, we provide our clients with care and support wherever they are located. Our packages put our client’s independence at the very centre of everything we do. Supporting, and engaging with personalised routines inclusive of hoists. Completing daily living activities, including personal hygiene and mobility. Administering medication and monitoring health conditions. Providing emotional support and companionship. Maintaining accurate records of care provided and reporting any changes in clients’ conditions. Collaborating with a range of healthcare professionals and family members to ensure comprehensive care. Requirements: A genuine passion for working with people and providing care. Excellent communication and interpersonal skills. Compassionate, patient, and empathetic nature. Reliability, commitment, and flexibility. Previous experience in a similar role, preferably in complex care. To be able to deal with challenging behaviours. Ability to work independently and as part of a team. Libertatem's care philosophy is based on independence, communication and our people, we're dedicated to providing our clients with the best possible support and our people with the tools to achieve it. If you are looking for a rewarding role, where you can make a real difference in someone’s life, we would love to hear from you. For more information contact Daniel.Scratcherlibertatemhealthcare.co.uk Libertatem Our Safeguarding Commitment Libertatem Healthcare Group recognise the benefits of people and organisations working together to prevent and stop both the risks and experience of abuse or neglect, whilst balancing the right to be safe with the right to make informed choices. At the same time, making sure that both adult’s and children’s wellbeing is promoted including taking into consideration their views, wishes, feelings and beliefs in deciding on any action. With this in mind, we will work to adhere to the six key principles that underpin all safeguarding work. The Libertatem Healthcare Group is rated OUTSTANDING with the Care Quality Commission and is a registered provider with CIW in Wales. Job description Job responsibilities Come join our bank care team – Help make a difference We have an opportunity for support workers looking for flexible, rewarding work in a supportive team. As part of our bank care team you’ll be able to pick up work when available and when/where suits you across several of our clients in the South Wales region, providing them with an excellent continuity of care. Due to our clients support needs, successful candidates will ideally have previous experience working with complex needs, brain injury/cerebral palsy or spinal injuries though this will not be essential. However experience working in care or with similar need is and training will be provided so that you are able to work across any of the packages in the region. Pay: Dependent on package (ranges from £14.50 - £15.00 weekdays and £15.50 - £17.00 weekends) Hours: Flexible, what and where works for you. Key Responsibilities: The Libertatem Healthcare Group (part of Sonderwell) was established to provide the very best levels of care and support for clients who have sustained personal injuries or suffered from medical negligence. Operating on a national basis, we provide our clients with care and support wherever they are located. Our packages put our client’s independence at the very centre of everything we do. Supporting, and engaging with personalised routines inclusive of hoists. Completing daily living activities, including personal hygiene and mobility. Administering medication and monitoring health conditions. Providing emotional support and companionship. Maintaining accurate records of care provided and reporting any changes in clients’ conditions. Collaborating with a range of healthcare professionals and family members to ensure comprehensive care. Requirements: A genuine passion for working with people and providing care. Excellent communication and interpersonal skills. Compassionate, patient, and empathetic nature. Reliability, commitment, and flexibility. Previous experience in a similar role, preferably in complex care. To be able to deal with challenging behaviours. Ability to work independently and as part of a team. Libertatem's care philosophy is based on independence, communication and our people, we're dedicated to providing our clients with the best possible support and our people with the tools to achieve it. If you are looking for a rewarding role, where you can make a real difference in someone’s life, we would love to hear from you. For more information contact Daniel.Scratcherlibertatemhealthcare.co.uk Libertatem Our Safeguarding Commitment Libertatem Healthcare Group recognise the benefits of people and organisations working together to prevent and stop both the risks and experience of abuse or neglect, whilst balancing the right to be safe with the right to make informed choices. At the same time, making sure that both adult’s and children’s wellbeing is promoted including taking into consideration their views, wishes, feelings and beliefs in deciding on any action. With this in mind, we will work to adhere to the six key principles that underpin all safeguarding work. The Libertatem Healthcare Group is rated OUTSTANDING with the Care Quality Commission and is a registered provider with CIW in Wales. Person Specification Qualifications Essential The successful candidate should have a genuine passion for working with people and providing care, excellent communication and interpersonal skills, a compassionate, patient, and empathetic nature, reliability, commitment, and flexibility. Previous experience in a similar role, preferably in complex care, is desirable, as well as the ability to deal with challenging behaviors and work both independently and as part of a team. Person Specification Qualifications Essential The successful candidate should have a genuine passion for working with people and providing care, excellent communication and interpersonal skills, a compassionate, patient, and empathetic nature, reliability, commitment, and flexibility. Previous experience in a similar role, preferably in complex care, is desirable, as well as the ability to deal with challenging behaviors and work both independently and as part of a team. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Employer details Employer name Enviva Complex Care Address Libertatem Healthcare Group Wokingham RG41 2PY Employer's website https://sonderwell.co.uk/ (Opens in a new tab)