Job summary To supervise a team of Schedulers, providing leadership, expertise with the information systems, and participating in the full range of activities within the department including own scheduling remit. The role involves working with a multi-disciplinary team in a very busy office environment, dealing with highly complex and sensitive issues, often requiring appropriate judgements to be made under minimal supervision. The post holder will be required to work with Senior Management to support the Scheduling service within the Gynaecology department in providing effective day-to-day operational management and service improvement. Main duties of the job Supervising the schedulers, ensuring theatre lists are fully utilised andprepared properly.? Working with the line manager to implementing new processes in the workingenvironment to improve the service.? Ensure data entry and retrieval are accurate and that staff are appropriatelytrained.? Monitor all leave including sick leave and take action as appropriate.? Applying excellent communication skills to relay information and issues toyour team.? Ensure staff appropriate training and updates in customer care, mandatorytraining, and IT systems.? Attend meetings and disseminating information.? Develop key relationships with staff both within the local teams but also in thewider organisation, to ensure the patient pathway is as swift and effective aspossible in relation to the clinical needs, while delivering an exceptionalpatient experience. About us London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond. Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people. We run major acute services at: Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country's top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK St Mark's Hospital: an internationally renowned specialist centre for bowel disease Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre. We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public. Date posted 15 January 2025 Pay scheme Agenda for change Band Band 5 Salary £34,521 to £41,956 a year per annum inclusive HCAS Contract Secondment Working pattern Full-time Reference number 337-NP-8517DG Job locations Northwick Park Hospital Northwick Park Hospital Harrow HA1 3UJ Job description Job responsibilities To view the main responsibility, please see the attached the Job Description and Person Specification Job description Job responsibilities To view the main responsibility, please see the attached the Job Description and Person Specification Person Specification Education and Qualifications Essential GCSE's grade C and above, including English or Mathematics Desirable Evidence of some formal further training in administrative short courses Knowledge and experience Essential Experience in an administrative/scheduling role Experience of working in a patient focused, or customer service role, preferably within health or social care Desirable Evidence of supervision of staff/team members Skills Essential Knowledge of Microsoft Office products and all Trust's IT systems. Ability to work methodically in a busy environment and meet deadlines Desirable Previous scheduling experience on Cerner Person Specification Education and Qualifications Essential GCSE's grade C and above, including English or Mathematics Desirable Evidence of some formal further training in administrative short courses Knowledge and experience Essential Experience in an administrative/scheduling role Experience of working in a patient focused, or customer service role, preferably within health or social care Desirable Evidence of supervision of staff/team members Skills Essential Knowledge of Microsoft Office products and all Trust's IT systems. Ability to work methodically in a busy environment and meet deadlines Desirable Previous scheduling experience on Cerner Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name London North West University Healthcare NHS Trust Address Northwick Park Hospital Northwick Park Hospital Harrow HA1 3UJ Employer's website https://www.lnwh.nhs.uk (Opens in a new tab)