Fixed Term Contract until 30th September 2025 (with the opportunity to become Permanent)
Surrey based with the majority of the properties being in Reigate/Redhill.
Part of the Stonewater Group, Mount Green Housing Association meets peoples housing needs across Surrey and North Sussex through the delivery of a local service to its residents.
Here at Mount Green, we are now seeking a Neighbourhood Officer someone to provide a high-quality resident-focused neighbourhood and tenancy management service to residents, ensuring that terms and conditions of tenancy are maintained, and landlord obligations fulfilled.
Youll be the focal point for all residents within the area that you manage, ensuring residents understand and comply with their tenancy conditions/lease and carry out intervention and enforcement actions where appropriate. This includes dealing with hoarding/property neglect, unauthorised alterations, access issues, tenancy fraud/non occupancy and overcrowding.
Leading resident participation activities, youll deliver excellent and inclusive resident engagement and use the most appropriate methods to engage. Youll listen to residents views, consult with, inform and involve them in the management of their homes and the areas where they live to develop meaningful, respectful, and collaborative relationships. Youll effect...