Job Summary
Job Title: Support and Integration Officer
Closing Date: 16 February 2025
Date Posted: 21 January 2025
Job Reference: SIOCOV03
Location: Coventry, UK
Sector: Charity
Support and Integration Officer
Coventry
About Us
ACH is a social enterprise with a clear vision - to empower refugees and migrants in the UK to lead self-sufficient and ambitious lives. We bring together a diverse team of strategists and researchers, driven by their own lived experiences, to provide tailored integration services. Our mission goes beyond individual support; we actively challenge and disrupt the systems that perpetuate inequalities in our society. With a proven track record of delivering effective support services, we've already helped over 1,000 individuals achieve their personal goals and lead fulfilling lives in their new country in 2021 alone.
We are now looking for a Support and Integration Officer to join us on a full-time, permanent basis, working 37.5 hours per week.
The Benefits
* Salary of £25,749 per annum
* 25 days’ annual leave, plus bank holidays
* Pension
* Flexible working
* Employee Recognition Programme
* Training and development opportunities
* Employee Assistance Programme
* Social gatherings and staff retreats
* A fully stocked staffroom!
This is a fantastic opportunity for a dedicated individual with experience supporting refugees and migrants to join our passionate organisation. In this rewarding role, your contributions will have an immediate and tangible effect, as you will help refugees build brighter futures, achieve independence, and thrive in their new communities.
So, if you’re ready to make a lasting impact and be part of a team that transforms lives, read on and apply now and start your journey with us!
The Role
As a Support and Integration Officer, you will provide high-quality support and guidance to enable the successful resettlement and integration of refugees. Specifically, you will complete pre-tenancy assessments and develop personalised support plans advising refugees across essential areas including health, housing, finance, education and employment.
You will also support with budgeting, registering with care providers, creating social networks, advocacy, volunteering, training and employment. Fostering relationships with external organisations, you will advocate on behalf of those you support, create opportunities for partnership working and integration, and manage a designated caseload of tenants, ensuring records are accurate.
Additionally, you will:
* Make internal and external referrals to relevant services
* Organise and attend group trips to local places of interest
* Organise house meetings and visit tenants in their homes and communities
* Use Salesforce CRM to improve case management
About You
To be considered as a Support and Integration Officer, you will need:
* Experience of working with asylum seekers or refugees in a voluntary or paid capacity
* Experience of providing advice, advocacy, and culturally sensitive support
* Experience creating support plans and completing needs assessments
* Experience and knowledge of working with individuals with complex support needs
* An understanding of safeguarding principles in relation to vulnerable adults
* Strong organisational and planning skills
* Strong verbal and written communication skills
* A commitment to Equality and Diversity principles
The closing date for this role is 14th February 2025.
Other organisations may call this role Refugee Support Officer, Refugee Advocacy and Support Officer, Refugee Resettlement Support Worker, Integration Support Worker, Integration and Resettlement Advisor, Housing and Integration Officer, Community Support Officer, Resettlement Caseworker, or Caseworker.
Webrecruit and ACH are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.
So, if you want to become a Support and Integration Officer, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
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