Administration Assistant - Newcastle - £23k Hybrid working, 09:00-17:30 Wise May are looking for an Administration Assistant to join our client, an Insurance company based in Newcastle. This is a fantastic opportunity to join a friendly company and become part of a great team. Duties to include: Review and prioritise all incoming correspondence; checking for new incidents. Check databases for insurance entries and liaise with other departments about any queries. Scan and reference correspondence onto system and update parties accordingly. Monitor e-mails and other inboxes and distribute/action accordingly. Set-up all new claims. Process fee payments. Set-up new payee bank details Liaise internally and with external parties to deal efficiently and effectively with payment and other queries. Monitor and update various databases. Maintain records of archival storage, retrieval and collection of boxes. Skills: A high level of accuracy. Ability to prioritise work. Good team-working skills. Good written & verbal communication skills. Willingness to learn. IT literate. Experience with Outlook will be a strong advantage. Proven previous office experience. Able to work under pressure and meet deadlines. Benefits: 26 days annual leave On site parking Health and Medical Insurance Scheme We would be keen to speak with anyone who has experience with database administration, archiving and administrative duties.