We are looking to recruit a Capacity and Flow Manager to join the Capacity and Flow team at University Hospital Wishaw.
The successful candidate will be responsible for the operational management and decision making for flow and capacity throughout NHS Lanarkshire.
The post holder will also have authority and responsibility for ensuring that processes are in place for the management of flow and capacity, the development, implementation, and evaluation of programmes to improve flow and capacity, and improve standards of care.
The post holder will be responsible for the following:
* Ensuring all patients who require admission to hospital via an emergency route are assessed and allocated to a bed within a 4-hour period. This role is integral to the clinical teams in Emergency Departments and senior clinical decision-makers and works closely with clinical teams in all specialities including critical care.
* Ensuring all patients who require admission to hospital via an elective route are allocated to a bed post procedure in either day surgery or in an in-patient area. This role is integral to the clinical teams and senior clinical decision-makers in the elective specialities including surgery and theatres.
* Ensure all patients who are discharged from our wards and departments are completed in a timeous way, supported by the discharge lounges and transport partners. All areas are expected to discharge 40% of expected patient discharges in line with KPIs.
* Ensuring all patient transfers to alternative facilities including facilities in partner health boards, community hospitals, and nursing homes are managed in a safe, planned, and timeous way.
* To provide management support to the Service Manager in the day-to-day operation capacity and flow.
* To manage the patient flow coordinators and call handling services.
* To support and advise senior clinical staff and act as a professional resource for all members of the Unit.
* To provide clinical expertise to senior management, the Organisation, and other health-related organisations in the field of all aspects of capacity and flow management.
* To promote and develop single system working wherever possible.
* To deputise for the Service Manager in the operational, business, financial, and strategic management of the unit as it pertains to flow and capacity.
Contract type & Shift Pattern:
* Band Band 8A / Permanent / Full Time / 37 hours
Qualifications and Experience:
* Educated to degree level with a willingness to undertake a Masters degree, if not already in possession of this.
* Demonstrable experience at a senior level in health care.
* Evidence of advanced improvement methodology training and application.
* Experience in a management role – proven leadership skills and experience are essential.
Knowledge:
* Understand the patient workflow of all services.
* Possess keyboard skills with the ability to use Word, Excel, Microsoft Office suite.
* Good working knowledge of all the IT packages in use throughout the services.
* A broad understanding of a wide range of equipment.
* Current and wide-range of specialised professional knowledge.
* Working knowledge of HR issues.
* Understanding of Health & Safety, Risk Management, and Governance.
Skills and Aptitude:
* Ability to analyse complex problems.
* Excellent verbal and written communication skills.
* Ability to take responsibility and make decisions.
* Evidence of clinical training and personal motivation.
* Ability to direct a multi-disciplinary team and work as part of the team.
* Effective organisational skills.
* Ability to communicate with staff at all levels of the organisation.
* Interpersonal skills.
* A positive attitude to flexible working to meet the contingencies of the department.
It would be good if you also had:
* SACT/chemotherapy course.
* Non-medical prescribing.
* Clinical assessment/examination skills.
* Master’s Degree.
* Experience of working with people affected by breast cancer.
* Experience of working with a CNS team.
* Experience of nurse-led clinics.
* Experience of MDT working.
* Knowledge and understanding of the breast cancer patient pathway.
* Knowledge and understanding of relevant cancer policies and strategies.
* Knowledge and understanding of professional and educational frameworks in cancer nursing.
* Advanced Communication Skills.
* Audit and research skills.
* Quality Improvement Skills.
* Ability to work varied shifts.
* Must be able to travel as NHS Lanarkshire rotational contract.
Right to Work within the UK:
NHS Lanarkshire has a legal obligation to ensure that it does not employ any worker who has not been granted the relevant permission to work in the UK.
#J-18808-Ljbffr