Operations Manager | Rugby | Up to £27,000RAPIDLY EXPANDING and the MARKET LEADER in their retail sector! If you thrive on pace, people, processes and passion, then drive your career forward with this rapidly growing retail business.Our client is a high-profile volume retail store, renowned for value-for-money and excellent customer service. Our client is very much on an upward trajectory, having undergone an impressive new store opening programme over the last few years. Our client is looking for future Store Managers.As an Operations Manager reporting to the Store Manager and responsible for a strong team, you'll be tasked with driving forward both turnover and revenues from the store based on lean principles. Keeping a close focus on financial KPIs, including wages, wastage and shrinkage will form a key element of the role, together with non-financials such as customer service/feedback, internal audit and standards and compliance.
Operations Manager Responsibilities;
1. Managing the day to day running of a department
2. Acting as Duty Manager for the entire store in the absence of Store Management
3. Assisting Store Management in achieving company KPI's
4. Ensuring your team delivers exceptional customer service
5. Delivering exemplary standards in store presentation, stock control, shrinkage and administration compliance
6. Complying with all Health & Safety policies and legislation
7. Use management information to ...