Job responsibilities The following is a summary of the Medical Secretaries responsibilities. Please see Job Description for more details. Typing letters, reports and associated documentation as required Liaising with external agencies such as hospitals and community services, ensuring referrals are processed efficiently Manage all enquiries in an effective manner Maintain an accurate referrals database Action all incoming referrals Allocating home visit as required Processing monthly recall of patients for blood tests, long-term condition review and other investigations as requested Input data into the patient's healthcare records as necessary Process referrals using the electronic referral system (ERS)