Description Job Title : Job Title: Engineer - Housing & Asset Contract Type : Permanent Salary : £54,221.07 per annum. Working Hours : 35 hours per week. Working Pattern : Monday to Friday Location : Liverpool - Hybrid If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. The difference you will make as Engineer - Housing & Asset In this role you will design and develop appropriate software applications to meet functional and non-functional business requirements and project scope, in line with pre-defined development and unit testing standards and controls. also you will be collaborating with key business stakeholders and project colleagues to ensure software design and development aligns with business requirements and project scope, seeking expertise and guidance as required from the Lead Engineers or other technical specialists. About you We are looking for someone with: • Experience and confidence to resolve a variety of technical challenges, e.g., escalations for advice and guidance from support and/or support issue resolution, supplier due diligence for support. • Experience of conformance to software development standards, tools and techniques. • In-depth understanding of mainstream development languages, such as Java, C#, .Net, etc. • Experience of Software Development and Defect Management Systems, such as Jira or Azure DevOps. • Experience of working with development standards tools and techniques. • Experience of working with various database technologies including SQL Server. Why Riverside? At Riverside, we’re a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us. Working with us, you’ll enjoy: Competitive pay & generous pension 28 days holidays plus bank holidays Flexible working options available Investment in your learning, personal development and technology A wide range of benefits Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. This role also falls under our Ethnic Diversity guaranteed interview scheme. If you are Ethnically Diverse and demonstrate you meet the minimum criteria for the role you will be guaranteed an interview. Applications may close before the deadline, so please apply early to avoid disappointment. Role Profile Role requires you to: • Design and develop appropriate software applications to meet functional and non-functional business requirements and project scope, in line with pre-defined development and unit testing standards and controls. • Collaborate with key business stakeholders and project colleagues to ensure software design and development aligns with business requirements and project scope, seeking expertise and guidance as required from the Lead Engineers or other technical specialists. • As appropriate, collaborate with other developers (including 3rd party), to ensure ‘fit for purpose’ solutions are developed, in terms of quality, standards, timescales, costs and appropriate testing of new software. • Contribute to the development of the project business case, providing design and development estimated time and costs, following the change control process for re-estimation as required. • Maintain knowledge of industry standards and best practice to ensure identification and selection of the most appropriate solutions, including cloud-based solutions, Software as a Service (SaaS) and Infrastructure as a Service (IaaS). • Collaborate with Test Analysts to ensure software testing standards are met and provide an efficient and effective defect resolution response as required. • Provide progress updates as required. • Ensure documented handover to the support teams of newly developed software, for software maintenance and housekeeping. • Provide application support as required including incidents and problem management, maintaining applications, databases, keeping up to date with vendor supported releases (and in-house upgrades for bespoke elements), patches and maintenance/upgrades, proactively managing performance, availability, and resilience. • Contribute to the continuous improvement of software development processes and procedures. • Respond flexibly to any necessary changes in work priorities and undertake other duties when required to support the effective operation of the service. • Work alongside IT Solutions Architecture colleagues to document the detailed application and interface design across individual applications to achieve a suite of detailed and integrated application design documentation. • Provide progress updates as required to the programme/project change owner and key forums, ensuring clarity of escalation and prompt issue resolution. • Respond flexibly to any necessary changes in work priorities and undertake other duties when required to support the effective operation of the service. • Ensure any key risks and issues are identified and managed during the project lifecycle. • Ensure detailed knowledge transfer to the IT Service Delivery function upon successful project completion, including the handover of technical documentation and specifications for maintenance and housekeeping. • Ensure that all information security requirements, including data protection, are met in accordance with the Group’s policy, procedures and statutory requirements. • Ensure that health and safety requirements are met in accordance with the Group’s policy, procedures and statutory requirements. • Participate in an on-call rota if required. • Contribute to the continuous improvement of software development processes and procedures. • Recommend appropriate technical delivery approaches to the Project Manager including prototyping, Agile, piloting and Waterfall. • Collaborate with and manage any third-party developers, inputting into the development of appropriate controls to ensure work orders are complete to pre-defined acceptance criteria including quality, standards, timescales and costs and are tested accordingly. • Collaborate with Test Analysts to ensure development testing standards are met and communicated before handover and provide an efficient and effective defect resolution response to meet rest priorities as required. • Accountable for unit testing and software code peer reviews and support systems integration testing as required to ensure quality and effectiveness of IT solutions. Person specification Essential • Experience and confidence to resolve a variety of technical challenges, e.g., escalations for advice and guidance from support and/or support issue resolution, supplier due diligence for support. • Experience of conformance to software development standards, tools and techniques. • In-depth understanding of mainstream development languages, such as Java, C#, .Net, etc. • Experience of Software Development and Defect Management Systems, such as Jira or Azure DevOps. • Experience of working with development standards tools and techniques. • Experience of working with various database technologies including SQL Server. • Customer focused with excellent written and verbal communication skills, with the ability to work at all levels within the business. • In-depth understanding of information and data security.Page 3 of 3 GENERAL - EXTERNAL • Experience of working with a structured project lifecycle including working with both Waterfall and Agile style application development methods. • Thorough understanding of risk management methodologies. • Effective stakeholder management, both internally and external to the organisation, including third-party suppliers, with the ability to successfully persuade and influence others. • Commercially aware with a focus on continuous improvement and the ability to drive change. • Ability to show initiative and propose solutions to issues identified. • Demonstrable experience of aligning, coordinating and evaluating multiple disciplines of Applications operation delivery, i.e., Development, Test, Support. Desirable • Degree qualification in a relevant subject, or equivalent. • Good working knowledge and experience of ITIL service management and operations processes gained in a complex IT function. • Experience of core IT business systems, such as HR, Finance, Housing & Asset Management and other aspects of supporting the delivery of a 3rd sector, not-for-profit organisation. • Knowledge of Oracle HCM • Knowledge of Infor SunSystems or equivalent • Demonstrable experience of OPENHousing/Assets/Contractor • String understanding of Housing, Contractor and Asset Management System