The role is working for our client who is a Financial Services provider based in Central Reading. They are part of a larger group and have some great career opportunities.
They are looking for someone to join their inbound call centre. You will take part in an 8-week training programme during which you will need to be in the office every day, and after that, they are offering hybrid working (3 days in the office, 2 days can be remote). The focus for them is to put the customer at the heart of everything. There is no selling in this role. Focus on great client interaction and good listening skills are key. The hours are Monday - Friday 9.00am - 5.00pm.
They are a great organisation to work for and offer real progression. They use the customer support centre as a way to look for talent, and they regularly have employees within the role who are promoted throughout the business. If you are seeking a role where you really have the customer's needs at the core of everything you do, we would love to hear from you.
Experience of working within a similar customer-focused role is important, but this can be face-to-face or over the telephone. If you have any experience of working within a regulated environment like financial services, this would also be beneficial.
The starting salary is £25,000.
Job Info
Job Title: Customer Support Advisor
Company: CV-Library
Location: Central Reading
Posted: [Insert Date]
Closes: Jan 12th 2025
Sector: Customer Services
Contract: Permanent
Hours: Full Time
#J-18808-Ljbffr