IT Analyst
Preston
£23k-£26k
We’re looking for an 1st Line Engineer to join an organisation based in Central Preston. You will be responsible for proving 1st and some 2nd line IT Support to internal users, monitoring the ticketing system, imaging laptops, desktop support as well as getting involved in infrastructure upgrade projects.
For this role, we do need someone with recent IT Support experience. Unfortunately, this is not an entry level role, and overseas candidates will not be considered. All candidates must have the full right to work in the UK without any restrictions as well as a full UK driving licence and access to a car.
The Role:
* Provide first and second line IT Support to internal users
* Responsible for monitoring the ticketing system including prioritisation of tickets
* Application/Software support
* Hardware and Software installations/upgrades
* Ensure systems are kept as secure as possible and data protection policies are followed
Requirements:
* Previous experience providing 1st line support (either internal or with an MSP)
* Some Software/Application support experience
* Has previously used an IT ticketing system
* Excellent communication skills
* Driving licence with access to a car
* Full right to work in the UK without any restrictions
Benefits include 33 days annual leave (inc bank holidays), flexible working hours, healthcare program, bike to work scheme and travel loans, as well as full training and progression opportunities.
For more information and a full job description, please contact Andy Clarke at The One Group!