Commencing in April 2021, Glendale holds a 5-year contract with London Heathrow Airport Ltd with the option of a 2 year extension in 2026 The contract requires Glendale to deliver regular grounds maintenance (including horticultural and arboricultural work), conservation work, corrective maintenance, planting and other ad-hoc services as may be necessary to maintain Heathrow Airport Ltd's portfolio of property in and around the airfield. All services are carried out in accordance with Heathrow technical standards and / or CAP 772 where Airside activities are being undertaken whichever provides the higher standard, Good Industry Practice. The Heathrow contract entrusts Glendale to deliver the maintenance of over 16.5 hectares of shrub beds, 26.8 hectares of lawns, 170 hectares of biodiversity/conservation areas and 316 hectares of airside grass management. In addition to the significant grounds maintenance services offered, Glendale also maintains high profile sites within the Airport, including the Royal Suite, Compass Centre and Emirates Airbus A380 roundabout. Nature conservation is an important part of the service offering, with meadow and river management delivered to the Biodiversity Benchmark standard. Employing 20 staff, based at the airport, to deliver landside maintenance. The Airside maintenance is primarily delivered using in-house staff by the client, however there is an increasing opportunity for Glendale to take on maintenance tasks airside. Heathrow is the premier Airport in the UK and the 2nd busiest Airport in the world, with c62m passengers in 2022. The grounds maintenance service needs to wrap around the primary requirements of the facility with our teams working flexibly to deliver exceptional customer service. The Contract Manager is the most senior member of staff on the contract. The Contract Manager will take responsibility for all business activities of Glendale in and around Heathrow. Reporting to the Regional Director, the Contract Manager will motivate and lead all staff on the contract and achieve the productivity, sales and financial targets established and approved in the annual budget. The Contract Manager should take the initiative and continually improve operational activity. The person requires ambition and a high level of commitment. The Contract Manager is critical to decision making processes within the business and must gain the trust and loyalty of all stakeholders in the company. The role will form a significant part of the succession plan for the business with excellent career progression prospects available.