College Office Manager
Location: Wymondham
Salary: FTE £33,336 - £37,938 per annum
Hours : 37 hours per week, including 24 Saturdays during term-time 08:00-12:00 (to be taken as TOIL during published school holidays)
The College is a member of the Education Trust. The Trust is an expanding multi-academy trust with 13 primary and 9 secondary schools.
The Role
They are looking for a hard-working and enthusiastic person with high standards and the ability to communicate and interact effectively with others as part of their school as a College Office Manager.
The College Office is a busy and well organised environment and is responsible for the administrative function across the College, supporting several departments.
The College Office Manager will be responsible to the Head of Operations and will ensure the administrative function of the College continues to be the lifeline of the College, this will be achieved by allocating work to all members of the central administration team, ensuring that targets and deadlines are met in accordance with statutory and College provision.
Key Responsibilities
Line manage the College Office team, Receptionist and Reprographic and Delivery staff to ensure a high quality administration service across the College;
To ensure the College Office team to respond promptly to parent support queries and directed to the correct department;
To ensure the Reception team promote a professional image of the College, ensuring that telephone calls are dealt with effectively;
To allocate work to individual team members ensuring that priorities are met and that output is to a high standard of accuracy and quality;
To ensure consistent standards met by each team member;
Train and develop team members as required to ensure multitasking;
To monitor and review team efficiency and output and make recommendations to the Head of Operations for improvement;
Allocate staff as appropriate to support academic departments across the College;
Take minutes of meetings for members of the Senior Leadership team as required;
Provide secretarial support to members of SLT as required, including drafting and preparing letters, presentations and spreadsheets;
Set performance objectives for the team and conduct performance management appraisal periodically;
To support with the arrangements for EXEAT weekends and the end of term, including booking the travel and transport as required;
To be responsible for managing the lettings function at the College, including liaising with the Estates, Cleaning and Catering Teams and the House teams;
To have operational responsibility of Data Protection and GDRP requirements, including being the initial point of conduct for all data breaches;
To manage the payment system for lunches and other purchases within the College. This will include the management of the free school meal vouchers programme.
To manage the biometric system within the College.
To have oversight of the purchasing function across the College
Develop and implement College administration policies;
To undertake any other reasonable tasks as directed by the Principal/Head of Operations.
Skills and Qualifications
A good level of literacy and numeracy;
NVQ Level 3 or equivalent in administration;
Level 3 or equivalent in Leadership and Management;
Experience leading and managing a team;
Have exceptional knowledge of Microsoft Office procedures;
Experience in education would be desirable.
The ability to communicate clearly and tactfully using appropriate methods and an awareness of the impact of your own communication on others;
Able to maintain positive relationships with all and able to work as an effective and flexible part of a team; willing to change methods of work and routines to benefit the team;
Be able to multi-task and work under pressure;
Be flexible and resilient in managing and executing their daily responsibilities;
Able to demonstrate strong planning and organisational skills;
Willingness to accept responsibility for your own actions;
The ability to prioritise effectively, meet deadlines and accept challenges;
Excellent attention to detail;
The ability to work flexibly and embrace change;
Excellent analytical skills, with the ability to provide solutions;
The ability to produce positive outcomes from difficult circumstances;
Have the inter-personal skills to influence and negotiate in discussion;
Be flexible in managing and planning daily, weekly, monthly workloads;
Have strong time management, planning and organisational skills;
Have the ability to maintain confidentiality at all times, and use tact, diplomacy and empathy where necessary;
Have the motivation to drive and to always add value;
Be committed to providing the best possible service to the staff, students and parents.
To Apply
If you feel you are a suitable candidate and would like to work for this reputable Education Trust, please click apply to be redirected to their website to complete your application.
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