Salary – Discussed at venue Holiday – 28 days holiday, enhanced after 5 years of service. But there’s more Free meals on duty. Uniform offered and dry cleaned. Discounted employee friends & family rates at Arora Hotels. Food and beverage discounts. Christmas gifts and employee parties. Introduce a friend scheme. Cycle 2 work scheme. UK attraction discounts Merlin Entertainments. Taste card. Life assurance scheme. Wage stream. Employee assistance programme. Arora star employee recognition. Long service recognition award. About us Radisson Blu Heathrow Hotel & Conference Centre, London is unique from the outset. Perfect for weekend stays, spa breaks and business travel, the hotel features 464 bedrooms and suites, two restaurants, 42 beautiful meeting rooms as well as a health club with state-of-the-art Technogym equipment, jacuzzi, sauna and steam room facilities. A bit about what you will do Guest Relations executives in our team are passionate about creating an exceptional experience for our guests. Welcoming guests and VIPs in a warm, friendly, and professional way. Main point of contact for our guests throughout their stay, providing outstanding customer service. Promptly and courteously addressing their inquiries, requests, and concerns of our guests. Ensuring guest’s stay in the hotel exceeds their expectations. More about you Providing high quality service comes naturally to you. Dedicated to creating memorable experiences. Excellent communication skills and a high standard of written and spoken English. A smart and professional appearance. Most of all, you have an approachable, positive, and proactive manner. Experience in a similar role within a 4-star hotel is a significant advantage. Grow with us We are growing rapidly and with growth comes advancement opportunities. Being part of the Arora group there are exciting opportunities for career progression and development across our properties and brands.