Job summary Friendly GP practice in Redhill. Looking for a medical receptionist to join our team. Excellent customer service essential. Main duties of the job To assist in the efficient running of the practice. Providing support to Doctors, Nurses and Practice Manager in providing a high level of patient care to the practice population. About us We are a high achieving practice based on one site with approximately 10,500 patients, operating personal patient lists. Our clinical team includes a clinical pharmacist, pharmacy technicians, first contact practitioners, mental health workers, nurses and HCAs. We are part of the Redhill Phoenix PCN. Use Emis Web, Docman 10, AccuRx amongst other packages and we are on Windows 10. Date posted 02 April 2025 Pay scheme Other Salary Depending on experience Contract Permanent Working pattern Full-time, Part-time Reference number A5303-25-0001 Job locations Woodlands Surgery 5 Woodlands Road Redhill Surrey RH1 6EY Job description Job responsibilities 1. Open premises; prepare to receive patients at the published opening time. This includes restoring telephone services and turning on computers in appropriate room 2. Deal with telephone and face to face requests for appointments, home visits, enquiries for test results and record relevant messages for clinicians and practice manager 3. Checking emails and processing tasks and workflow and Footfall 4. Shredding when needed 5. Extract and file patient Lloyd-George notes when required 6. Undertake any training and attend staff meetings as required such as basic life support training 7. Scan letters into patients electronic records 8. Deal with payments from patients 9. Opening post 10. Dealing with deliveries 11. Take patients height and weight as requested by Doctor 12. Provide a friendly and efficient service to patients, doctors and colleagues 13. Tidy chairs etc in both waiting rooms at end of surgery 14. Check that all lights, computers and equipment are turned off in all rooms before leaving the building and set the alarm system 15. Undertake any other reasonable duty that may be required and agreed with the GP Partners and Practice Manager Job description Job responsibilities 1. Open premises; prepare to receive patients at the published opening time. This includes restoring telephone services and turning on computers in appropriate room 2. Deal with telephone and face to face requests for appointments, home visits, enquiries for test results and record relevant messages for clinicians and practice manager 3. Checking emails and processing tasks and workflow and Footfall 4. Shredding when needed 5. Extract and file patient Lloyd-George notes when required 6. Undertake any training and attend staff meetings as required such as basic life support training 7. Scan letters into patients electronic records 8. Deal with payments from patients 9. Opening post 10. Dealing with deliveries 11. Take patients height and weight as requested by Doctor 12. Provide a friendly and efficient service to patients, doctors and colleagues 13. Tidy chairs etc in both waiting rooms at end of surgery 14. Check that all lights, computers and equipment are turned off in all rooms before leaving the building and set the alarm system 15. Undertake any other reasonable duty that may be required and agreed with the GP Partners and Practice Manager Person Specification Qualifications Essential n/a Desirable n/a Person Specification Qualifications Essential n/a Desirable n/a Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Woodlands Surgery Address Woodlands Surgery 5 Woodlands Road Redhill Surrey RH1 6EY Employer's website https://woodlandssurgery-redhill.nhs.uk/ (Opens in a new tab)