PRINCIPAL DUTIES & AREAS OF RESPONSIBILITY
Supervision & Management
1. Responsible for the day-to-day supervision of the quality system, ensuring the maintenance of the highest standards of care and service.
2. Participate in management meetings within the Department of Medical Physics & Clinical Engineering and the Clinical Service Unit to ensure quality management underpins all decisions, developments, and policies.
3. Liaise with leads in each discipline to assign tasks aimed at delivering, implementing, and maintaining a quality system designed to meet all prevailing standards and/or regulations.
4. Manage own time and prioritize work to meet agreed targets and outcomes.
5. Oversee the planning, implementation, and development of the quality system by bringing together team members from all disciplines.
6. Lead and train staff to conduct internal quality audits and supervise any staff assigned to assist with the quality system.
7. Provide presentations and training to staff relating to quality management in the Department of Medical Physics & Engineering.
Quality Management
1. Develop and maintain the quality system adhering to ISO 9001 and take responsibility for the quality policy and quality manual, including regular review and updates.
2. Organize regular management reviews of the quality system with senior departmental and hospital management, chair or deputize the Quality Management review meetings, and provide an annual report for managers.
3. Liaise with external auditors and inspectors regarding ISO 9001 accreditation and clinic accreditation with the Clinical Movement Analysis Society (CMAS) and other accreditation schemes.
4. Organize and plan inspections to maintain ISO 9001 quality management with external bodies.
5. Incorporate all sections within the Department into the Quality Management System and provide information periodically for management review.
6. Participate in setting targets and minimum standards across the organization, with reference to ISO and other relevant standards.
7. Monitor and analyze complex information around performance against targets, gathering relevant data and producing statistical reports.
8. Carry out process audits to ensure compliance and investigate modifications if necessary.
9. Perform root cause analysis where necessary and report incident trends to the Senior Management Group and governance meetings.
10. Define Standard Operating Procedures in collaboration with relevant staff members and produce these in a standardized format.
11. Develop and maintain a document control and management system, including archiving.
12. Promote the quality system to all staff members by motivating, instructing, teaching, and informing them.
13. Deliver general and specialist training on all aspects of quality management to a wide range of staff.
Professional
1. Monitor developments in quality systems, particularly in healthcare science and medicine, and develop state-of-the-art practices locally.
2. Liaise regionally, nationally, and internationally regarding quality management and accreditation.
3. Maintain effective communication with professionals such as medical, nursing, and auditors.
4. Participate in the Trust Performance Management Review scheme and clinical governance meetings.
5. Contribute to overall service improvement by participating in departmental policy development and quality governance procedures.
Data Collection & Audit
1. Ensure the collection and maintenance of data for the Department's quality management system database, including auditing current practice.
2. Work with area leads to ensure timely data submissions and assist with clinical and financial data validation.
3. Participate in audits of departmental performance and individual performance as needed.
4. Collate departmental audits and input into the Trust clinical audit framework.
5. Participate in regular audit, clinical review, and other departmental meetings.
Research
1. Provide support to research staff in managing data and performance measures.
2. Participate in departmental research and audit programmes.
3. Attend and present at scientific and technical meetings if applicable.
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