Business Operation Executive, Private Brand Soft Line
Are you customer obsessed, flexible, smart and analytical, strategic yet execution focused and passionate about e-commerce?
In this role you will be part of the growing business in Softlines Apparels-Private Brands Team. You will get a complete understanding of:
1. Catalog management (finding defects & resolving them based on defined guidelines)
2. Business from procurement to customer experience to sales
3. Project/Program Management: Coordinating with different stakeholders (internal & seller-based) to bring closure on hotspots related to the project/program
Working in a dynamic environment, your responsibilities will include helping high-potential sellers integrate onto the Amazon seller platform. In addition, you will also be responsible for maintaining and improving catalog quality on the platform, in the process working with internal technology and business teams as well as sellers as needed.
Key job responsibilities:
1. Experience in analytical, results-oriented environment.
2. Proven analytical skills and demonstrated ability to manage the business “by the numbers”.
3. Analyze data and identify new trends/patterns.
4. Partner with category teams, seller teams, and BA team to resolve issues to help drive business continuity.
5. Responsible for managing data requirements for SPB team by running SQL queries.
6. Responsible for end-to-end hygiene control over SME areas in IDQ such as variations, ASIN creation, duplicates, suppressions, etc.
7. Proficiency in MS Excel.
A day in the life:
Data & Process oriented, with very objective deliverables around Input parameters of Catalog & other CX issues is what every day would be wrapped around. The ideal candidate should be able to demonstrate the following:
1. Knowledge of IDQ related tools, and should have worked on Selection Central/Browse Query Editor and/or worked with the RBS teams.
2. Deep-diving on business problems using SQL.
3. Strong bias for action and ability to prioritize.
About the team:
1. Fair understanding of Excel will be critical to succeed in this role.
2. Good communication skills & high level of ownership to drive issues to closure quickly.
3. 1+ years of sales experience.
4. Bachelor's degree.
i) Proficiency in MS Excel
ii) Experience in a highly analytical, results-oriented environment.
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