Job Description
Trainee Parts Advisor
BMW Newbridge
Salary up to £26,700.00 + OTE £27,984.00
Colleague Benefits:
* Enjoy your birthday off on us every year!
* Colleague Discount We offer excellent discounts on new and used car purchases, parts and servicing across all our brands.
* Industry leading training and development opportunities.
* Generous Holiday Allowance Your free time matters to us! We give all our employees up to 40 days annual leave each year.
* Your Family Matters As a family run Company, your family matters to us. We offer our employees a pension plan, death in service scheme and access to our staff saving club. We also offer free corporate passes for Five Sister Zoo, Almond Valley and many more local attractions!
* YourDiscounts is our retail discount partner. You can save hundreds of pounds on everything from holidays to your weekly shopping!
* Vehicle Introduction Bonus Earn £100 by referring a friend or family member to purchase a car at one of our Dealerships.
* Up to 5 study days off per annum, plus time off for any exams.
Role Overview:
Customer Service & Communication: Ensure prompt and courteous service to customers, answer all incoming calls within departmental guidelines, and adhere to dealership trading terms.
Stock & Order Management: Verify orders against delivery notes, ensure proper storage of parts, and carry out stock checks while adhering to correct stock control methods.
Product Displays & Marketing: Maintain and update displays, ensure marketing brochures are current, and ensure exchange and warranty parts are returned clean and correctly labelled.
Procedures & Compliance: Adhere to procedures for cash handling, maintain the security of the parts department, and update stock ledgers as required.
Work Area Maintenance & Training: Maintain cleanliness in the work area, assist with warranty returns, and complete work-based training within agreed timescales.