Job summary Internal Only Accountable for the service delivery for the site capacity provision within the Trust. To proactively manage the RBH site capacity in and out of hours (ensuring that all shifts are covered), ensuring that safe and effective decision making occurs to streamline the patient journey at admission, transfer and discharge. To provide real time capacity information to internal and external stakeholders through the provision of accurate reporting including situation reporting and escalation management systems. To deliver professional and operational priorities from a corporate perspective. To support senior colleagues across a spectrum of general and operational management issues aimed at managing overall capacity and patient flow. To maintain a leading role in the management of clinical capacity to accommodate elective and emergency admissions. To facilitate staff and team development and ensure effective communication systems operate corporately. Required to visit clinical and departmental areas across the Trust on a frequent basis throughout the shift. Main duties of the job Accountable for the service delivery for the site capacity provision within the Trust. To proactively manage the RBH site capacity in and out of hours (ensuring that all shifts are covered), ensuring that safe and effective decision making occurs to streamline the patient journey at admission, transfer and discharge. To provide real time capacity information to internal and external stakeholders through the provision of accurate reporting including situation reporting and escalation management systems. To deliver professional and operational priorities from a corporate perspective. To support senior colleagues across a spectrum of general and operational management issues aimed at managing overall capacity and patient flow. To maintain a leading role in the management of clinical capacity to accommodate elective and emergency admissions. To facilitate staff and team development and ensure effective communication systems operate corporately. Required to visit clinical and departmental areas across the Trust on a frequent basis throughout the shift. About us Royal Berkshire Hospital are pleased to announce that following our CQC inspection we have been rated ' Good' with inspectors reporting that we have made significant improvements. The Trust's overall rating has also improved to 'good'. This is a great opportunity to join our clinical or non-clinical teams to create a positive and motivating environment within our trust. Come and join our team in this exciting time of change as we pride ourselves, our staff and our services on excellence. At the Royal Berkshire NHS Foundation Trust we put our patients at the heart of every element of health and care that we provide. The Trust works together as a community to deliver its vision which is "Working together to provide outstanding care for our community." We are C ompassionate in our thoughts, words and actions We are A spirational and have a true desire to be dynamic and to innovate We are R esourceful and responsible in the way we work and live We are E xcellent in our development, fairness and sharing best practice Amazing things happen at the Royal Berkshire NHS Foundation Trust; delivered by amazing people so why don't you come and join us. We offer a range of learning and development for all employees may you be clinical or non-clinical. Date posted 10 April 2025 Pay scheme Agenda for change Band Band 8a Salary £53,755 to £60,504 a year pro rata Contract Permanent Working pattern Full-time Reference number 193-7088608UCGB8a-SCSM Job locations Royal Berkshire Hospital Craven Road Reading RG1 5AN Job description Job responsibilities Main Duties and Responsibilities Have frequent visible contact with staff, patients and their carers, and provide feedback about the Trust services, ensuring that concerns that are raised are dealt with quickly and efficiently, ensuring excellent and effective communication takes place. Establish and maintain communications with appropriate stakeholders on potentially complex and stressful topics in a range of situations. Communicate complex and occasionally contentious information to large groups in a manner that is understandable and is likely to achieve engagement. Provide clinical leadership which inspires and motivates others, empowering them to ensure they have the authority and support they need to improve patient care, and to resolve clinical issues such as discharge delays and environmental problems. Develop a culture that is flexible and positive to change, where staff feel valued and where opportunities are actively created for individuals to maximise their potential and excel. Represent the Capacity Team at Directorate and Professional forums where required. Develop, sustain and evaluate partnership working with individuals, groups, communities and agencies. To represent the Trust on specific committees / working parties as requested. Network with other Trusts providing similar services in order to identify and share areas of good practice at national and local level. Liaise closely with Medical and Nursing staff and Health Care Professionals to optimise effective use of Trust bed capacity. To have continuous links with all emergency portals, in order to optimise interdepartmental communication. To utilise IT systems effectively to help streamline patient throughput, and to encourage other service users in their utilisation of IT. To assist in maintaining professional standards within the area of responsibility frequently to support Sisters and Charge Nurses and to ensure that the resources available to Ward / Departmental Sisters / Charge Nurses are controlled and utilised effectively to ensure that value for money is demonstrated and high quality patient care delivered. This will include ensuring that costs relating to the use of bank and agency nurses are kept to a minimum. Take the lead role in patient flow (admission, transfer and discharge) with ward sisters / managers, liaising closely with colleagues trust wide to make sure optimal use is made of every available bed resource. To contribute to the budget setting process for the services. Job description Job responsibilities Main Duties and Responsibilities Have frequent visible contact with staff, patients and their carers, and provide feedback about the Trust services, ensuring that concerns that are raised are dealt with quickly and efficiently, ensuring excellent and effective communication takes place. Establish and maintain communications with appropriate stakeholders on potentially complex and stressful topics in a range of situations. Communicate complex and occasionally contentious information to large groups in a manner that is understandable and is likely to achieve engagement. Provide clinical leadership which inspires and motivates others, empowering them to ensure they have the authority and support they need to improve patient care, and to resolve clinical issues such as discharge delays and environmental problems. Develop a culture that is flexible and positive to change, where staff feel valued and where opportunities are actively created for individuals to maximise their potential and excel. Represent the Capacity Team at Directorate and Professional forums where required. Develop, sustain and evaluate partnership working with individuals, groups, communities and agencies. To represent the Trust on specific committees / working parties as requested. Network with other Trusts providing similar services in order to identify and share areas of good practice at national and local level. Liaise closely with Medical and Nursing staff and Health Care Professionals to optimise effective use of Trust bed capacity. To have continuous links with all emergency portals, in order to optimise interdepartmental communication. To utilise IT systems effectively to help streamline patient throughput, and to encourage other service users in their utilisation of IT. To assist in maintaining professional standards within the area of responsibility frequently to support Sisters and Charge Nurses and to ensure that the resources available to Ward / Departmental Sisters / Charge Nurses are controlled and utilised effectively to ensure that value for money is demonstrated and high quality patient care delivered. This will include ensuring that costs relating to the use of bank and agency nurses are kept to a minimum. Take the lead role in patient flow (admission, transfer and discharge) with ward sisters / managers, liaising closely with colleagues trust wide to make sure optimal use is made of every available bed resource. To contribute to the budget setting process for the services. Person Specification application form Essential 2 years band 7 clinical Site Manager experience Desirable proof of leadership qualities can show leadership qualities Essential Experience in facilitation, teaching, assessing, coaching Desirable evidence of above expression of interest and interview Essential proof of leadership experience have 2 years experience at band 7 CSM Desirable proof of completed competencies signed expression of interest letter Essential completed competency framework for csm band 8a evidence of a change management Desirable proof of completed competencies signed Person Specification application form Essential 2 years band 7 clinical Site Manager experience Desirable proof of leadership qualities can show leadership qualities Essential Experience in facilitation, teaching, assessing, coaching Desirable evidence of above expression of interest and interview Essential proof of leadership experience have 2 years experience at band 7 CSM Desirable proof of completed competencies signed expression of interest letter Essential completed competency framework for csm band 8a evidence of a change management Desirable proof of completed competencies signed Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Employer details Employer name Royal Berkshire NHS Foundation Trust Address Royal Berkshire Hospital Craven Road Reading RG1 5AN Employer's website https://www.royalberkshire.nhs.uk/ (Opens in a new tab)