Top Job Recruitment are looking for a Business Services Administrator for a company based in Colchester, Essex however this is a remote role. Our client is a chartered surveyor.
As a Business Services Administrator you will oversee the central administration team to ensure external clientele receive the best service from the company and to act as a central point of contact for external customers and internal staff.
Business Services Administrator Job Role
* Dealing with instructions and incoming calls
* Updating of the computer system
* Ensuring timescales for queries and service standards are maintained –
* Prioritising and balancing workloads
* General administrative duties such as filing, faxing, call handling, emails, excel etc
* Chasing queries to meet service standards
* Taking payment and invoicing
* Management of Post Queries
* Liaising with customer and co-workers to resolve problems
* Being a central point of contact for any issues
Business Services Administrator Skills Required
* Good general education to GCSE level (or equivalent)
* Computer literate: Word, Excel, Internet – with the ability to learn new systems.
* Customer Service, Call Centre or Administrative experience
* Procedure orientated and well organised person
* Commitment to quality, providing exceptional service & meeting targets
* Good interpersonal skills
* Ability to plan and structure information
* Desire to work in a fast paced, busy environment
* Attention to detail, while maintaining a clear overview of the bigger picture
* Confident, clear and calm communicator – by phone, face-to-face and in writing
Hours are Monday – Friday 9am – 5.30pm with 1-hour unpaid lunchbreak.
Salary is £23,400.
Apply now if you fit the criteria and if you are suitable, you will be contacted!
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