Job Description Procurement Officer Reporting to: Managing Director As part of our ongoing growth, we are seeking a Procurement Officer to manage procurement, stock control, and supply chain operations. The successful candidate will play a key role in ensuring production efficiency, supplier management, and cost-effective purchasing within a high-volume manufacturing environment. Person Specification & Required Qualifications: • Strong attention to detail and a highly organised, methodical approach. • Ability to work under tight turnaround times while maintaining accuracy. • Minimum 3 years of experience in a cross-functional role involving Customer Service, Purchasing, Manufacturing, Finance, Production Planning, and Supply Chain Management. • Experience in stock management, supplier lead times, and high-volume environments. • Strong IT skills, particularly Excel, with the ability to learn new systems. • Excellent verbal and written communication skills, with the ability to build and maintain strong relationships both internally and externally. • Strong interpersonal and influencing skills to drive supplier negotiations and internal collaboration. • Analytical mindset with problem-solving capabilities. • Proficient in data analysis, statistical reporting, and forecasting. • Experience in capacity planning and forecasting models. • A proactive, continuous improvement mindset, eager to learn and develop. Training & Development: Ongoing training will be provided on all in-house procedures and systems. Working Hours: • Monday – Thursday: 08:30 – 17:00 • Friday: 08:30 – 16:30 • Lunch Break: 1 hour Key Responsibilities: Procurement & Supply Chain Management 1. Accurately order products based on sales forecasts and stock requirements. 2. Monitor and actively reduce unavailability and wastage, meeting company targets. 3. Ensure 100% availability for standard, seasonal, and promotional stock. 4. Investigate and resolve any non-delivery or short-delivery issues with suppliers. 5. Maintain strong supplier relationships, staying updated on industry developments. 6. Review and approve invoice queries promptly to ensure efficient processing. 7. Assist with end-of-week/month procedures, including supplier credit claims. 8. Negotiate with suppliers to secure the best pricing and lead times. 9. Manage and maintain safety stock levels and minimum order quantities (MOQ). 10. Evaluate and reschedule purchase orders based on changing demand. Production & Demand Planning 11. Develop and maintain accurate supplier forecasts, ensuring alignment with production schedules. 12. Liaise with internal teams (production, sales, customer service) to ensure supply meets demand. 13. Use SAP and other systems to ensure accurate production schedule dates and stock updates. 14. Ensure timely stock transport orders (STO) and accurate availability information for customers. 15. Communicate production plans and forecasts to internal stakeholders. 16. Support meetings with relevant data and performance updates, identifying potential risks or concerns. 17. Escalate critical supply chain risks to the Line Manager when necessary. 18. Prepare reports and statistics to inform key business decisions. 19. Identify opportunities for optimisation and process improvements. Quality Control & Compliance 20. Process rejects and quality concerns in line with company procedures. 21. Work with Quality Control teams to ensure production accuracy and compliance. 22. Maintain a focus on continuous improvement, contributing to the Opportunities for Improvement (OFI) register. General Administration & Logistics 23. Handle all concessions, works orders, delivery notes, and job files. 24. Perform arch calculations and bulk order scanning. 25. Manage shipment bookings (TNT, Parcelforce, Post). 26. Carry out general administrative duties related to production and procurement. General Employment Requirements: All employees must: • Maintain high-quality workmanship in line with company standards. • Follow Health & Safety (H&S) policies and best practices in the workplace. • Adhere to environmental policies, ensuring cleanliness and sustainability in their work area. • Maintain confidentiality regarding client and company information. • Submit system documentation accurately and on time as required. • Be flexible to undertake reasonable additional tasks outside of their primary responsibilities when needed. Why Join Us? • Exciting growth opportunities in a dynamic and evolving business. • A stable and collaborative work environment. • Professional development and ongoing training.