Position: Receptionist
Location: Alderley Edge NHS Practice
Manager: Amie Garlick, Practice Manager
Are you a customer service enthusiast?
Looking for an opportunity to shine in a healthcare environment? Alderley Edge NHS Practice is seeking a dedicated receptionist to join our team! If you’re passionate about providing outstanding service and can thrive in a busy NHS practice, we’d love to hear from you.
Pay: Negotiable depending on experience
Occasional Saturday: Required once a month (8:30 AM - 2:00 PM) with a full day off in lieu!
Working Hours:
Monday: 8:30 AM - 5:30 PM
Thursday: 8:30 AM - 5:30 PM
Friday: 8:30 AM - 5:30 PM
Total: 24 hours per week
Receptionist role and responsibilities:
* Meeting and greeting patients, providing a great first impression and patient journey
* Booking and amending appointments, answering the phone, updating patient records
* Co-ordinating the care packages for our patients that has been provided by our clinicians
* Confident in promoting and upselling Bupa Dental Care products and services including Plan options, Finance and Insurance claims
* Excellent customer service skills face to face, telephone and via email
* Supporting the Practice Manager and clinical team with the smooth running of the practice
* Handling payments
* Accessing sensitive information whilst maintaining patient confidentiality
Your skills and experience:
* Ability to be positive and professional in a fast-paced environment
* Previous administration or receptionist experience, preferably within a healthcare setting
* Strong communication skills face to face, via telephone and email
* Proficient with Microsoft Word and Outlook with overall strong organisation skills
* Previous experience with promoting company products and services
* Preferred Dentally experience
Your salary and benefits:
* Competitive pay rates and the opportunity to increase this through training and development
* Access to MyHealthcare which gives you quick, easy access to free support, advice, and treatment for a variety of health-related issues, including remote GP, physiotherapy, and mental health support.
* My Bupa Extras - discounts at your favourite retailers, plus a huge range of tools, content and information to support you with your financial wellbeing.
* Access to discounts at a wide variety of gyms and fitness facilities across the UK.
* Our mental health approach brings together a wide range of support such as our Employee Assistance Programme (EAP), Family Mental HealthLine and access to Personal Energy - Bupa’s own wellbeing programme.
* Discounted dental insurance which can be extended to immediate family members.
* Additional health and wellbeing benefits include Cycle to Work Scheme, free annual Flu vaccine, discounted eye tests and Bupa’s Menopause Plan.
* Wagestream – Access your income before payday, if and when you need it.
* Access to career pathways and support throughout your working life with Bupa Dental Care.
So why wait? Apply now to be part of a brilliant team.
Bupa Dental Care is an equal opportunities employer.
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