Health and Wellbeing Coach / Social Prescriber
An exciting opportunity has arisen to work across The Mayflower Medical Group sites in this new and innovative role as a Health & Wellbeing Coach. This rewarding role will lend itself to traditional social prescribing, alongside triaging our low complexity mental health patients, either by phone or face to face, using a care navigation tool which we have created to ensure the most clinically appropriate patients are signposted to the correct support as soon as possible.
The role will support our patients to move from surviving to thriving by helping them feel in control of their health and wellbeing by addressing mental health, general health, wellbeing and inclusion needs. Patients will span all ages incorporating typical presentations in both adult, child and adolescent mental health. By providing personalised care & support to patients, their families and carers, you will better allow patients to take control of their health and wellbeing, live independently and improve their health access and outcomes. You will develop trusting relationships with these patients by giving them time and focus on what matters to them.
Main duties of the job
Core Responsibilities:
1. To provide individual support for people and explore ways of improving mental health and well-being.
2. Support access to wider community activities and support as part of an individual plan.
3. Effectively signpost and support access to appropriate services.
4. Facilitate collective action, support and advice to people within local communities in order to reduce health inequalities whilst responding to identified health needs through one-to-one support.
5. Utilise social prescribing to develop individual recovery and support planning including working with the team directly across the practices.
6. Planning own workload to promote and facilitate innovation and continuous improvement to deliver better services for service users and patients.
7. To educate fellow non-clinical and clinical staff within the PCN on what other services are available within the community and how and when patients can access them.
8. To provide support in a variety of ways such as telephone conversations, group settings and one-to-one/face-to-face conversations.
9. To keep up to date and familiar with a wide range of local resources, groups and opportunities that may be relevant to people using this service.
10. To attend relevant MDT meetings, giving information and feedback on social prescribing.
11. Be proactive in encouraging equality and inclusion, through self-referrals and connecting with all diverse local communities, particularly those communities that statutory agencies may find hard to reach.
About us
Recently acquired by the Fuller and Forbes partnership, Mayflower Medical Group is a collection of 5 GP Surgeries based across Plymouth. Our surgeries provide healthcare to 35,000 patients at the following locations: Stirling Road, Ernesettle, Trelawny, Mannamead, and Mount Gould.
As a group, our vision is to enable patients to live longer and healthier lives that are full, active and meaningful. We aim to do this by developing a sustainable primary healthcare service. Our service is undertaken by our vast multidisciplinary team of GPs, Advanced Clinical Practitioners, Pharmacists, Paramedics and Nursing teams, as well as our PCN staff.
Person Specification
Qualifications
* Qualified to NVQ level 2/3
* A demonstrable commitment to health and wellbeing
* Experience in advising others in a caring background
Experience
* Experience within a healthcare setting and/or similar role
* Experience of working with multi-agency professionals in primary or secondary care setting
* Experience of SystmOne Web clinical system
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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