Salary & Benefits
* £26,000 annual salary
* Uncapped bonus scheme based on sales, clients on boarding and age debt.
* OTE > £28,000
* Different options: Monday to Friday: 9am-6pm / 8am-5pm / 10am-7pm
* Office based (no remote working)
About Us
* Covering more trades than anyone else, Aspect is one of London’s largest property maintenance teams. We’re always ready to help no matter what maintenance issue someone has. We do this 24/7.
* After over 15 years of helping thousands of residential and commercial customers every month, we have ambitious plans to expand our business over the next 3 years.
* We’re looking for ambitious people to join us at this exciting time.
The Role
* The account manager will be responsible for managing their own client portfolio working closely with the sector lead (Commercial operations manager )
* You will be looking after existing clients responding to all their needs focusing on sales to bring in revenue to the department by ensuring all clients needs are met to their expectations.
* You will be work on bringing in new clients (business development) and chasing outstanding invoices from previous months (credit control)
* Our commercial sector is a busy place to work. You’ll need to be able to focus on customer needs and prioritise your sales processes effectively.
* Ultimate goal is to ensure customer retention is maintained whilst sales revenue is improved.
* The role is suited to someone with an account management background with sales experience who’s confident, ambitious and with excellent customer care skills.
About You
* You’ll have previous sales and account manager experience and experience of making outbound calls. You'll have used CRM systems (Sales Force) for tasks such as managing sales processes, booking jobs, and updating customer records.
* Showing empathy and patience and understanding a situation from someone else’s perspective are important qualities.
* You’ll have strong communication skills. You’ll be confident in selling a wide range of trade services. Writing clear, detailed notes for our schedulers and tradespeople to process is essential.
* Some knowledge of resolving maintenance issues is preferred but not essential. Full trade training is provided.
Benefits
* Company pension
* Employee discount
Schedule: 8 hour shift
Ability to commute/relocate: Chessington, KT9 2NY: reliably commute or plan to relocate before starting work (required)
Work Location: In person
Pay: From £26,000.00 per year
Additional pay: Bonus scheme
Benefits: Company pension
Schedule: Monday to Friday
Experience:
* Account management: 2 years (required)
* Sales: 2 years (required)
* B2B sales: 2 years (required)