Position: QUALITY ASSURANCE MANAGER Reports to: Senior Technical Manager
The company is a well-established, thriving pseudo manufacturer and distributor of electrical products, including wiring accessories, LED lighting, safety alarms and cable. Its products are specified by many Housing Developers and are distributed through electrical wholesalers.
This role will also be responsible for Quality Assurance including auditing processes, identifying any non-conformity issues and putting in place corrective action plans, and managing the Product Quality Engineers. The goal is to assure the high quality of operations and products aiming to the longterm success of the business.
Quality Assurance
Management of ISO Quality and Environmental Management systems to ISO 9001 and ISO 14001, and the Business Management System driving continuous improvement
Conducting internal audits in conjunction with consultants, determining, actioning and monitoring corrective action plans
Managing auditing of the supply chain, by instructing the overseas Quality Engineers, and 3rd party ethical audits; determining, actioning and monitoring corrective action plans; Developing and determining processes and procedures, and training there of
Management of the Product Quality Team
Management of 4 Product Quality Engineers, overseeing Pre-Delivery Inspections and Goods-Inwards Inspections
Monitoring product quality and reporting to the Management Team
Manage the investigation and timely resolution of product quality issues to establish the root cause and liaising with the Product Engineers and the factory to implement improvements
Manage customer sustainability requirements, such as completing customer surveys
Health & Safety and Facilities Management
~ Technical Manager in managing the Health & Safety System, including conducting Risk Assessments, and managing site facilities as and when necessary
Qualifications in Quality Management systems are highly desirable
Experience in Quality Assurance in a distribution and overseas manufacturing operation would be an advantage
Highly proficient in written communication including writing of reports and documenting procedures
Experience of H&S systems and managing facilities is not necessary, but is useful
Knowledge of electrical installation products and electrical product application is an advantage