* Country: Germany
* Sector: Support
* Job Type: Contract
Endeavour Recruitment has an excellent long-term contract opportunity for a Second and Third Line Support SAP Consultant to join a multinational client in the public sector based in Munich, Germany. This is initially a 12 month contract and the all-inclusive daily rate for this role is €450 euros.
Required Skills and Knowledge:
* At least 2 years of experience with helpdesk activities
* Experience in a SAP environment SAP Vendor Master Data Management, SAP ERP i.e.: FI, CO, MM, SD, PS
* Knowledge in HR services i.e.: PA, PT, PY, PE, PD
* Experience with service desk software like Jira, Zendesk, iET, Remedy
* Knowledge of ITIL
* Strong knowledge of MS Office 2010
* Proven experience in working with people in a multinational, multicultural environment
* Excellent communication skills in English both orally and in writing
* German language skills would be an advantage
* Assistance with the provision and analyses of statistics for the Service Desk
* Assistance in the preparation of monthly SLA compliance reports
* Make suggestions by running reports and analysing trends
* Monitoring, processing and clarification of User requests for on-demand services
* Execution of special tasks entrusted by the line manager
Please get in touch for further details on this excellent long-term contract opportunity.
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