DC Technical Supervisor Job ID 206389 Posted 13-Mar-2025 Service line GWS Segment Role type Full-time Areas of Interest Data Centers, Engineering/Maintenance, Facilities Management Location(s) Harlow - England - United Kingdom of Great Britain and Northern Ireland Job Title: DC Technical Supervisor Business Sector: Data Centre Solutions Location: Harlow COMPANY PROFILE CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally, we employ over 70,000 employees and operate in 48 countries. Key Responsibilities - Accountable for the completion of all PPM and reactive works across the Data Centre portfolio. - Providing supervision to the site engineers, ensuring contractual commitments are maintained. - Maintaining compliance with all CBRE and Client policies and procedures. - Ensuring policies and procedures are effectively communicated and implemented. - Ensure working conditions meet company Health & Safety policies. These should be effectively embedded and implemented across both CBRE & Client services, whilst sub-contractor's activities and are regularly reviewed. - Ensure contracts are staffed by competent teams, who have a full understanding of the expected standards they must adhere to. - Promoting and maintaining the core RISE values of CBRE. - Be a point of contact and support the engineering teams. Provide leadership, guidance, advice, coaching and direct support where required to deliver best practice, training, assessment, and recognition/reward. - Assist the Contract Manager and operational team, to deliver the best in class service for both client and CBRE. Customer focused within all areas of operational activities and ensure effective relationships are maintained with key client stakeholders. - Liaise with contractors for quotations/surveys for remedial and maintenance works. - To ensure sites are delivering all Critical Facility PPM's and carried out to schedule, in line with CBRE Health & Safety procedures. In addition, ensuring completion of all reactive works requests in line with SLA. - Escalate urgent issues accordingly. Respond to work interruptions, outages or emergencies within the SLA. - Control and supervise contractors when required. - Raise recommendations for improvements through Contract Manager - Liaise with the CBRE QHSE/Client partner to ensure audit compliance as directed by line management. - Continually communicate high priority tasks issues to end users, client and CBRE Management team. - The role could involve working across the client's estate if the need arises. - Continual development of CERM and DNA competency training. - Creation, review and development of SoP, ERP, MoP's and switching procedures. Accountabilities - Reporting to the Contract Manager. - Working hands-on Supervision to assist the teams when and where required. - On call for escalation OOH and for local site rotation. - To create an audit ready environment and ensure compliance is met in all areas. - Accountability to the CBRE Functional heads, as appropriate. - Accountable day-to-day to the relevant client contacts. - Line management responsibility for the engineering team and indirectly for relevant sub-contractors. - No Purchase and Ledger Responsibility for the contract. However, should be financially aware and able to produce basic quotations for works. Assisting in CAPEX & OPEX management and forecasting of financial planning. Experience Required - Electrical City & Guilds C&G 2365 Level 3 Electrical Qualification & 18th Edition Electrical Wiring Regulations as a minimum. - Mechanical qualifications or be able to demonstrate good mechanical knowledge. - Understanding of Health and Safety requirements and be able to supervise others on all aspects of day-to-day health and safety. - Critical change management process and experience in a critical Data Centre environment. - Experience in supervising a team from managing shift rotas to approval of holidays/training. - Experience in managing sub-contractors, running permit to work system and accountable for others safety. - Knowledge of emergency response / standby/ call out activities and protocols. - Strong communication skills with experience in customer facing situations. - Flexible working with the ability to manage own workloads with little supervision. - A clean driving license. Desirable Experience Required - Health and Safety qualifications (IOSH/NEBOSH). - LVAP / HVAP - First Aid trained Please Note All details are provided for guidance only; they do not necessarily limit the responsibilities and accountabilities of the job. Full details of employment terms are provided within offers of employment, and appropriate policies within the Company EQUAL OPPORTUNITIES We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age. CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)