Job Overview
Due to an expansion we are currently recruiting for a Workshop Administrator/Controller. We are an established independent service repair and MOT garage, trading in Thatcham/Newbury. We carry out work on all makes and models. Applicant MUST HAVE EXPERIENCE in the trade, with previous experience of working in a busy garage environment, to join our friendly team.
Responsibilities
* To greet all customers and visitors whether by phone or in person, in a professional and courteous manner.
* To ensure the telephone is answered promptly and courteously at all times.
* To take bookings in person, over the telephone and online and accurately record them in the diary.
* Maximise the potential of workshop.
* To create invoices & estimates.
* To process customer payments.
* To ensure that the Reception and Customer Waiting Areas are kept in a clean and tidy condition at all times.
* Liaise with customers/suppliers online.
* General administration, record keeping, data input and filing to ensure the smooth running of the business.
* To be responsible for your own safety and that of all employees and visitors to the dealership.
* To undertake any additional tasks, responsibilities, or assignments as requested.
Requirements
* Proven experience in a similar role with strong knowledge of accounting principles and practices.
* Mechanical knowledge is essential, along with the ability to perform heavy lifting as required for equipment handling.
* Familiarity with hand tools, power tools, and equipment repair techniques is highly desirable.
* Ability to read and interpret schematics related to machinery operations.
* Strong analytical skills with attention to detail in financial reporting.
* Excellent communication skills, both verbal and written, with a focus on customer service.
* Ability to work collaboratively within a team environment while also demonstrating independence when necessary.
If you are an experienced Controller looking for an opportunity to contribute your expertise in a dynamic environment, we encourage you to apply for this position.
Job Types: Full-time, Permanent
Pay: £24,000.00-£28,000.00 per year
Additional pay:
* Bonus scheme
* Performance bonus
Benefits:
* Company pension
* Employee discount
* Free parking
* On-site parking
* Store discount
Schedule:
* 8 hour shift
* Day shift
* Holidays
* Monday to Friday
Licence/Certification:
* Driving Licence (preferred)
Work Location: In person
Reference ID: Workshop Controller / Administrator
#J-18808-Ljbffr