A highly regarded law firm in South Manchester is seeking an experienced Personal Injury Portal Manager to lead their Occupiers' and Public Liability Portal Team. This is a fantastic opportunity for a dedicated professional to oversee and develop a high-performing team while ensuring exceptional client service.
Responsibilities:
* Managing a team of paralegals handling Occupiers' and Public Liability portal claims from inception to conclusion.
* Taking full ownership of the team's performance with a focus on quality, efficiency, and risk management.
* Providing training and development opportunities for team members to ensure the delivery of outstanding client service.
* Conducting regular process reviews and implementing changes to improve team performance and operational efficiency.
* Acting as a confident and effective communicator, building and nurturing strong relationships within the team and with clients.
Qualifications:
* Qualified Solicitor, Legal Executive (CILEX), or equivalent by experience.
* Proven experience managing a Claimant Personal Injury portal caseload, ideally with a focus on Occupiers' Liability and Public Liability claims.
* Previous experience supervising large teams of paralegals, with a passion for mentoring and developing talent.
* Strong leadership, communication, and organisational skills.
* A proactive approach to identifying and implementing process improvements.
Benefits:
* Competitive salary tailored to experience.
* Hybrid working available following the probationary period.
* A supportive work environment with a focus on professional growth and career development.
* A comprehensive range of benefits.
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