Housing Officer (Housing Management)
We have teamed up with a local authority situated in the Kingston area that is looking to hire a Housing Officer with at least 2 years housing management experience in general needs.
Contract - 3-6 months with a view to extended into a permanent position.
Full Time Hours - 36 Hours per week.
Location - KT1. (Hybrid working could be on offer)
Rate of Pay - £19+ per hour - Negotiable depending on experience.
Key Responsibilities:
1. Visit all new tenants in their homes to explain tenancy conditions and identify any vulnerabilities or additional needs. Ensure regular communication and engagement with residents through estate inspections, customer surgeries, and home visits.
2. Manage a variety of tenancy-related matters, including succession, assignment, discretionary re-housing, and management transfers. Take action on issues such as anti-social behaviour, illegal occupation, and breaches of tenancy agreements.
3. Conduct regular estate inspections and follow up on issues affecting residents. Identify and recommend estate improvements and work with internal teams to ensure a coordinated approach to Housing management.
4. Work closely with vulnerable tenants to ensure their needs are met, making referrals to support services as necessary.
5. Prepare and serve legal notices, including Notices Seeking Possession and Notices to Quit. Prepare cases for court, draft witness statements, and represent the council in legal proceedings.
6. Knowledge on Housing regulator consumer standards.
About you:
1. Proven experience in managing complex tenancy issues within a social housing context.
2. Excellent communication and problem-solving skills, with a commitment to addressing resident concerns.
3. Thorough understanding of housing and anti-social behaviour legislation.
4. A proactive, adaptable, and resilient individual who is committed to continuous improvement and delivering positive outcomes for residents.
5. Demonstrates a strong commitment to equalities, diversity, and inclusion.
To apply for this role please email & call Dane on #removed#.
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