JTH Recruitment are currently recruiting for a Sales Support Administrator. This is an extremely varied role, and we are looking for confident individuals who have either worked in a Customer Service Sales role but are seeking a more varied position or those who have experience in an Accounts admin position and are willing to take on customer service and sales support duties. Training will be provided for this role.
Our client is an incredibly compassionate employer who believes that flexibility and understanding are fundamental to creating a workplace that their teams want to be part of. Some examples of this include bank holidays in addition to 25 days of holiday, bonus schemes, an on-site recreational room, and events organized by both the company and the team.
They also offer:
1. A competitive salary based on experience and industry benchmarks with yearly salary reviews
2. Twice yearly bonuses
3. A flexible working environment
4. 25 days annual leave + Long Service Award of one extra day annual holiday for every 5 years worked
5. Life assurance
6. Pension scheme (3% employers’ contribution)
7. Commission
About the Role
THE OPPORTUNITY
A great opportunity to join a small team providing excellent, consistent, and professional levels of service to our customers and all aspects of the business.
Responsibilities:
1. Liaising with wholesalers for setting up customers on electronic ordering.
2. Liaising with wholesaler sales personnel and customers regarding new installations and additional requirements.
3. Liaising with engineers, wholesalers, and customers to agree on installation dates.
4. Liaising with Hardware regarding equipment orders.
5. Generating invoices for equipment sales and new installations.
6. Assist and support the sales team with leads.
7. Update CRM daily regarding sales leads, logging every conversation and action including updating the sales team.
8. Advise customer enquiries on partner services and additional equipment, liaising with Customer Service and Hardware.
9. Upselling equipment to existing customers.
10. Responding to marketing campaigns with outbound sales calls.
11. To explain, promote, and sell Local Loyalty to our customers.
YOU SHOULD APPLY IF:
1. You have strong general educational qualifications.
2. Proven track record in customer service and administration.
3. Good attention to detail and the ability to multitask.
4. Strong team values.
5. Understanding of the Principles of Accounts (Finance).
6. Good listening and problem-solving skills; a logical thinker with the ability to communicate at all levels.
7. Able to take on challenges and see solutions through to successful conclusion.
8. You have demonstrable organisational skills, including time management, prioritisation of tasks, and self-motivation.
9. Strong work ethic, requires high standards of self-motivation, able to be flexible to get the job done, and able to work under pressure when deadlines approach.
10. You are a confident and clear communicator.
11. You have an excellent professional manner at all times.
12. You are hardworking and committed, with a sense of humour.
13. Due to location, own transport is required.
Our client embraces diversity and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.
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