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An exciting opportunity has arisen for a motivated and enthusiastic Care Coordinator / Lead Professional to join the community memory service.
To act as Care Coordinator/Lead Professional within the memory service for service users in North East Lincolnshire. This involves being responsible for the assessment, development, implementation, and evaluation of care plans, using a person-centred approach and providing pre-diagnostic, diagnostic, and post-diagnostic interventions to service users and carers throughout all stages of the memory pathway. The post will offer potential opportunities to develop a diagnostic skillset in organic care and interventions associated with the treatment of service users post-diagnostically.
Main duties of the job
This role requires someone who can manage in a fast-paced environment completing assessments to support diagnosis. The day-to-day work for this role will be led by the needs of the service users and the service, which will require effective time management and prioritisation skills, as well as effective communication and autonomous working.
All our staff are an integral part of the multidisciplinary team within mental health services. The successful candidate will need to understand the importance of engaging with external agencies within our area in order for our service users to achieve high-quality care that we in Navigo strive to deliver. This should involve using supervision and reflecting on practice to develop new and improved ways of working.
About us
Hello! We are Navigo. We look after North East Lincolnshire's mental health and well-being. We are an award-winning social enterprise that provides mental health services to the NHS and beyond.
The whole basis of our work is to deliver services that we would be happy for our own family to use.
We offer a range of mental health services, including acute and community facilities as well as specialist support such as outstanding older adults inpatient services, rehabilitation and recovery community mental health, and an outstanding specialist eating disorder facility.
Ranked as one of the top UK companies to work for, we featured in the Best Companies top 100 large company list and were named sixth best health and social care company 2023.
As a social enterprise, we do things a little bit differently and have also developed income-generating commercially viable businesses that provide training, education, and employment opportunities including Grimsby Garden Centre and two cafes.
Working at Navigo is not like working anywhere else. Lots of places say that, but we really mean it.
We like to work with forward-thinking people who want to make a difference.
Job responsibilities
1. Communication & Relationship Skills: Use highly developed communication skills to conduct assessments of service-users and communicate complex information related to their mental health needs, to service-users, carers, relatives and other professionals.
2. Knowledge, Training and Experience: The post-holder will hold current registration on part 3 or 13 of the NMC register or hold a Registered Mental Nursing (RMN) certificate and Social Work qualification CQSW, CSS or DipSW or be a Registered Occupational Therapist.
3. Analytical & Judgement Skills: Make decisions about the range of options for treatment and care plans based on judgement of clients' needs.
4. Planning & Organisational Skills: Plan and co-ordinate care plan review meetings with colleagues in the team and with staff in other teams and agencies, ensuring that review meetings take place at the appropriate time.
5. Physical Skills: Be trained in RESPECT (de-escalation) techniques.
6. Responsibilities for Patient/Client Care: Develop programmes of care for service-users and act as care co-ordinator for service-users on CPA, non-CPA, ensuring links with Adult Social Care.
7. Responsibilities for Financial and Physical Resources: Use equipment and resources in a careful and responsible manner.
8. Responsibilities for Human Resources: Participate in Navigo clinical supervision strategy.
9. Responsibilities for Information Resources: Accurately document episodes and information relating to client care in patient notes, using agreed methods of documentation.
10. Responsibilities for Research and Development: Participate in surveys or audits or research in relation to own work, as required by the team or service.
11. Freedom to Act: Deliver care for service-users and carers, working within professional codes of practice, organisational policies, local protocols and national legislation.
12. Mental Effort: Concentration is frequently required in order to carry out client assessments and write up patient episodes in notes on the majority of working days.
13. Emotional Effort: Work directly with difficult family situations and circumstances.
14. Working Conditions: Some exposure to unpleasant working conditions, much of the work is carried out in the community.
15. Other Duties: Report actual or potential problems which may put health, safety and security at risk.
Person Specification
Skills & Attributes
* Knowledge of assessment, planning, implementation and evaluation of individualised care plans.
* Evidence of knowledge of current professional issues.
* Relevant professional Mental Health legislation/guidance. Basic theoretical concepts in nursing.
* NICE guidelines, NSF, Clinical Governance.
* Awareness of current research in the field.
* Knowledge of Person Centred Care.
* Knowledge of audit process.
* Knowledge of Psycho-Social Interventions and Cognitive Behavioural Therapy.
Experience
* Experience of being clinical advisor/supervisor to junior staff or students.
* Experience of working within a CPA framework.
* Experience of liaising with other teams or services, for example GPs, voluntary sector services.
* Involvement in innovative nursing/Social work practice.
* Worked as keyworker/care co-ordinator or equivalent.
* Experience of taking part in recruitment and selection processes.
* Experience of care management role within CMHMS.
Additional Criteria
* Takes responsibility for own personal development.
* Evidence of engaging in learning activities and professional development.
* Evidence of developed communication skills.
* Commitment to ethos of MDT working.
* Evidence of ability to work within a team.
* Evidence of ability to meet changes in service needs.
* Evidence of ability to keep confidentiality.
* Must hold a full driving licence and have access to a car for work purposes.
Qualifications
* Current Registration on part 3 or 13 of NMC register.
* Occupational Therapist or Social Worker currently registered.
* Have undertaken other relevant training and courses relevant to the post.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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