Closing Date 2025-04-29 Job Title: Delivery Engineer – Site Inspector Location: Horsham Hours: 37 Permanent Location: Horsham Salary: From £32,900 - £46,300 (dependent on skills and experience) As we are heading into AMP 8, we are very excited to announce that we have an amazing opportunity to join our Water Network Contract & Highways team as a Delivery Engineer – Site inspector. If you have a strong focus on contractor performance, compliance and reactive maintenance processes, we would love to hear from you As a Delivery Engineer – Site Inspector, your main purpose will be to proactively manage contract performance and compliance and manage repair and Maintenance ( R&M ) processes for the Southern Water region & supporting functions. You will be liaising with customers, stakeholders and business partners as applicable regarding the R&M contracts while mitigating reputational & financial goals within Southern Water relating to contractual management. Additional training will be provided to fulfil this role. Problem Solving: Management of Contractor performance via southern water/ Service Providers reporting mechanisms. (Ellipse/Waterworx/GEOMAPS) County focal point of contact (all functions) for R&M related issues. Manage R&M defects for Southern Water & the contractor/Service Providers. Verification & challenge of defect work orders. Processing of defect paperwork submitted agreement or challenge from the service providers. Verification & work completion check & challenge as appropriate in regard to Burst Main activities, document & manage within the database tracker (Yr. end Auditable trail). Early Warning Noticing (EWN) relating to high-cost inclusion – Traffic Management/Large Excavations Accountabilities: Involvement of R&M related issues across Southern Water, and provision of advice regarding R&M specification. Point of contact within each area. Proactive Management of Contractor Performance & Compliance: Ensure contractors meet performance standards and comply with regulations. Management of repair & maintenance (R&M) Processes: Oversee R&M processes for the Southern Water region and support functions. Liaison with Customers, Stakeholders & Business Partners: Maintain effective communication and relationships regarding R&M contracts. Mitigation of Reputational & Financial Goals: Manage contractual aspects to protect Southern Water's reputation and financial interests. Knowledge: Technical understanding Southern water’s & industry related standards. Commercial Effectiveness and Business Expertise Reporting & record-keeping skills – Tracking Sheet (Clancy Depot-net) review & auditable processing with a view to keeping SW’s financial liability to a minimum. Promote best quality works Risk and Compliance Manage contractor performance by understanding the R&M contract & manage risk to the Business by identifying noncompliance, and trends in noncompliance. Skills and Competencies: Business Skills IT literate, familiar with Microsoft supporting frameworks Personal and Interpersonal Skills Communication skills, liaison with our business partners regarding operations, Attending core meetings under invitation. Leadership and Management Ability to manage difficult situations with external bodies (customers, Leakage/Service providers & Contractors) and internally within SW. Experience and Qualifications: Good all-round operational experience in the water operations field will be an advantage. Qualifications: Driving licence Street works qualifications/Licence Good computer skills an advantage Along with a competitive salary package, please see more benefits below: 25 days annual leave Bank Holidays BUPA cash plan cover (with options to upgrade for family coverage) Free annual flu jab and eye test vouchers Pension contributions up to 11% (depending on your contribution) An employee assistance program A network of sports and social clubs Company and performance-related bonus Life assurance equal to 4x salary Salary sacrifice electric car scheme (after 6 months service) Health Cash Plan Two paid volunteering days a year Occupational health service Discounts with over 800 popular retailers Digital GP service Study support may be available for job-related qualifications Competitive maternity & paternity leave and flexible return to work options Cycle to work scheme Does this opportunity excite you but you’re not 100% sure if you meet all the requirements for the role? Or are you concerned that ‘normal’ office hours aren’t possible given your personal circumstances? Whilst we can’t accommodate every flexible working request, we’ll try to find a practical solution. So why not engage with us and find out more about this role?