Sales Support Administrator Employment type: Permanent, full-time Location: Stretford, Manchester Hours: 8 am to 5 pm, Monday to Friday Salary: £25,000-£25,500 p.a. 25 days holiday Bank Holidays The Role: Are you seeking a role that offers opportunities for growth and development? A position where your performance is rewarded with pay increases and where you are valued as an individual, not just a number? Our client, a family-owned business, values recognition and rewards its employees accordingly. If you have a passion for learning and expanding your skill set, this role is perfect for you. You will work with the Sales Support team and closely with the warehouse, service team, and accounts to ensure the best outcomes for customers. Due to rapid growth, they are seeking an additional Sales Support Administrator to join their team. If you are interested in working in a welcoming and fast-paced environment, please submit your application today. Responsibilities: Accurately process and manage sales orders, ensuring all details are verified and communicated effectively. Raise and manage purchase orders, ensuring timely procurement of materials and components, and liaise with suppliers regarding order details, delivery timelines, and pricing. Prepare and issue accurate customer quotes, collaborating with the sales and technical teams to align with customer and product requirements. Act as the main point of contact for customers, providing updates on order progress, addressing enquiries, and resolving issues to maintain high customer satisfaction. Monitor stock levels to ensure availability of materials for orders, and coordinate with inventory teams for replenishment to avoid shortages. Assist the sales team with administrative tasks, ensuring smooth communication and documentation, and provide regular reports on sales performance, stock availability, and customer feedback. Adhere to company policies, procedures, and industry regulations while performing daily tasks. Experience/ Skills Required: Previous experience in an Administration-type role, working within a sales team would be beneficial. SAP experience would be favourable but not essential. Brilliant communication and customer service skills. Must have a confident telephone manner. Must be able to commute to Trafford Park daily. IT literate with knowledge of office software such as Word and Outlook. Must be eligible to work in the UK. This is an excellent opportunity to join a growing business, with great career prospects. Please apply today to be considered for this role. Keywords: Sales Support Administrator, Administrator, Office Support, Office Coordinator, Administrator Support, Contract Coordinator