Job Overview
NR Associates Limited is seeking a skilled Technology Support Analyst to join their team. As a key member of the organization, you will play a vital role in providing exceptional technical support to clients across Europe.
About the Company
Our client is a leading UK distributor of promotional workwear and leisure clothing, with a strong presence in North Wales and operations across Europe. The company offers a diverse range of products and operates within a fast-growing industry.
Key Responsibilities
* Provide technical support to clients via phone, email, and remote desktop sessions
* Troubleshoot and resolve technical issues in a timely and efficient manner
* Collaborate with internal teams to ensure seamless service delivery
* Stay up-to-date with industry trends and developments to provide expert advice to clients
Requirements
To be successful in this role, you will need:
* Excellent technical skills and knowledge of IT systems
* Strong communication and problem-solving skills
* Ability to work in a fast-paced environment and prioritize tasks effectively
What We Offer
NR Associates Limited offers a competitive salary and benefits package, as well as opportunities for professional growth and development.