Rexel UK are looking for a Branch Assistant to join our long-standing Denmans Thetford Branch, working Monday to Friday, 07:30 - 17:00.
As a Branch Assistant, you will be supporting across the team with carrying out customer support, warehouse & driving duties, from serving customers on the trade counter, taking phone calls about stock availability, quotes or orders, to picking & packing customer orders ready for collection or delivery. As part of the role, you will be expected to cover deliveries to our customers, where you will be unloading them and ensuring all delivery paperwork is complete; this duty is shared across the team.
Ideally, you will come from a retail or customer service background, with the ability to support in sales activities and ensure a great service is provided for every single customer.
The Benefits of a Career with Rexel:
* 33 days annual leave (including bank holidays) + birthday day off after 1 year’s service
* Contributory pension scheme and life assurance
* Extensive learning and development opportunities from day one
* Your Wellbeing: Enhanced family leave benefits, buy and sell annual leave, 24/7 free virtual GP service, and mental health first aiders available to support you
* Staff discount on our webshop
What we are looking for you to have to be a Branch Assistant:
* Customer Service: Experience working in a customer-facing role, and able to demonstrate great service provided for repeat business.
* Delivery Driving: Must be happy to support in delivery duties, hold a UK licence with no more than 3 points, and be over the age of 21 years old (insurance purposes).
* Communication: The ability to ask questions and provide information effectively across different stakeholders e.g. colleagues, customers & suppliers.
* Stock Management: Experience from a retail or wholesale stock environment, with proven ability to pick & pack orders or to book in and organise goods into store/branch.
At Rexel, we welcome people from all backgrounds with diverse perspectives and experiences. Our goal is to create a workplace where everyone feels respected and empowered to succeed as we understand that our success and innovation are enhanced by an inclusive and diverse workforce.
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